Purchased brand New TT Pro and it was DoA

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Dave_CZ
Posts: 1
Joined: Mon Mar 29, 2021 9:35 am

Purchased brand New TT Pro and it was DoA

Post by Dave_CZ »

I have purchased at the end of February 2021 3 pcs of the set-top DVB-T2/C GTMedia TT Pro boxes at GT media online store.

Code: Select all

https://www.aliexpress.com/item/1005001867653651.html?spm=a2g0s.9042311.0.0.1c014c4dCGu0Hr
[/url]

2 pcs are working fine, but one is bricked and is showing FUP9 bootloader error,
The seller is watched my photos and downloaded my videos, describing my problem, but after 14 days he/she stopped to communicate.
I have tried to solve the issue with them peacefully and asked for a new tuner without the accessories or a refund money back, but without any success.
Video is at

Code: Select all

https://uloz.to/tamhle/LRJqcbdte2xj
[/url]

It makes your product too expensive even for free by such behavior.

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cpr43
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Posts: 5184
Joined: Thu Aug 11, 2016 1:41 pm

Re: Purchased brand New TT Pro and it was DoA

Post by cpr43 »

Dave_CZ wrote:
Thu Apr 08, 2021 2:00 pm
I have purchased at the end of February 2021 3 pcs of the set-top DVB-T2/C GTMedia TT Pro boxes at GT media online store.

Code: Select all

https://www.aliexpress.com/item/1005001867653651.html?spm=a2g0s.9042311.0.0.1c014c4dCGu0Hr
[/url]

2 pcs are working fine, but one is bricked and is showing FUP9 bootloader error,
The seller is watched my photos and downloaded my videos, describing my problem, but after 14 days he/she stopped to communicate.
I have tried to solve the issue with them peacefully and asked for a new tuner without the accessories or a refund money back, but without any success.
Video is at

Code: Select all

https://uloz.to/tamhle/LRJqcbdte2xj
[/url] It makes your product too expensive even for free by such behavior.
It will best to introduce yourself. Come in with your best interested, following forum rules:
viewtopic.php?f=47&t=16325

Explained your problem and see if any one can help or Contact GTmedia Customer Services @

service@freesat.cc

service@freesat.cn

Email : service@freesat.cc

or contact administrator Lining by PM
Follow Forum Rules here: https://www.freesat.cn/forum/viewtopic.php?f=47&t=16325
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Feralkiwi
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Posts: 5362
Joined: Fri Aug 12, 2016 6:51 am
Location: New Zealand

Re: Purchased brand New TT Pro and it was DoA

Post by Feralkiwi »

Try a flash.bin recovery.

I UP9 mode you may also be able to select the software on your USB stick and reload it on screen.
If you are not seeing video of that UP9 screen on your TV try the TV mode button on the remote. That will chnage the video output from PAL to NTSC.

Another user got their unit to work.


Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GTCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

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Tom.w
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Re: Purchased brand New TT Pro and it was DoA

Post by Tom.w »

Dave_CZ wrote:
Thu Apr 08, 2021 2:00 pm
I have purchased at the end of February 2021 3 pcs of the set-top DVB-T2/C GTMedia TT Pro boxes at GT media online store.

Code: Select all

 9th
[/url]

2 pcs are working fine, but one is bricked and is showing FUP9 bootloader error,
The seller is watched my photos and downloaded my videos, describing my problem, but after 14 days he/she stopped to communicate.
I have tried to solve the issue with them peacefully and asked for a new tuner without the accessories or a refund money back, but without any success.
Video is at

Code: Select all

https://uloz.to/tamhle/LRJqcbdte2xj
[/url]

It makes your product too expensive even for free by such behavior.
hello

please do the steps that Owen said

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