Locked up on loading screen

V7 TT Pro / V7S HD /V7 Plus/V7 S2X /V7PRO/ V7 TT

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star5sat
Posts: 1
Joined: Sat May 25, 2019 12:20 am

Locked up on loading screen

Post by star5sat »

I installed a GT MEDIA Freesat V7S FTA Satellite TV Receiver yesterday and it worked fine. Today the box is displaying "LOAD" as is locked up and non responsive to the remote. We have tried disconnecting power - but it returns to the "LOAD" on the box. The television screen is simply black. What to do? Please help somebody.

mektek
Posts: 20
Joined: Tue Jan 15, 2019 6:40 am

Re: Locked up on loading screen

Post by mektek »

Is it an old or new unit?
With a new unit it should be a warranty issue.
Old units can be failure prone. The soldering of the flash memory chip is not very well done and can fail without warning causing strange hangups.

pegasus07
Posts: 298
Joined: Sat Mar 16, 2019 4:30 pm
Location: Bayern

Re: Locked up on loading screen

Post by pegasus07 »

Go to the download area for the V7S viewtopic.php?f=39&t=6025
And pick a firmware for your location. There is a Europe version and an Asia version. You can try both times, which suits you.
First you have to unpack this file and then rename it in flash.bin. You then put this file on a USB stick directly into the root directory, not in a folder. Then you disconnect the receiver from the mains and insert USB stick. Now you give power back to the receiver and at the same time press the menu button the fast short intervals. On the TV screen should now come the message "Update Do not ..........". Wait until the receiver is done with it. He then reboots and then you have to have the latest firmware back on the receiver. This procedure only gets if the software had an error. With a hardware defect you would have to complain the receiver with the manufacturer.
Best regards pegasus07
Don Quijote for satellite systems

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