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sound problem

Posted: Tue Jul 09, 2019 2:20 pm
by karish
why my receiver v7 plus have disturbing back ground sound. the sound comes like blowing wind or like a shortwave signal

Re: sound problem

Posted: Tue Jul 09, 2019 9:28 pm
by karish
some kind of noisy comes and it depends on which channel is watching some channels is high and some channels is low

Re: sound problem

Posted: Wed Jul 10, 2019 4:26 am
by Feralkiwi
Are you using the HDMi or AV cable?

If you are using the AV cable the 3.5mm plug needs to be a long plug, 17mm not 15mm.
The noise from this is part of the video signal connected to the audio.

If you are using HDMi, try changing the audio settings in the menu.

The other cause could be from a earth loop on your mains power.
Your dish LNB is connected to ground outside and your TV is inside.
Power may be running from the dish to the Freesat unit to you TV and then to earth.
Try adding a AV cable as well as the HDMi cable so the AV cable provides more earth than the HDMi cable does.
To check if the noise is coming from earth currents in the LNB cable, play a recorded file from USB on your Freesat unit to the TV with the LNB cable disconnected.

Good luck

Owen

Re: sound problem

Posted: Sun Jul 14, 2019 6:30 pm
by karish
am using RCA cables i have tried to change av cables but the noisy sound is still there tried to disconnect lnb but the sound is still there what other solution

Re: sound problem

Posted: Sun Jul 14, 2019 8:51 pm
by Feralkiwi
As I said with the AV cable you need a 3.5mm plug that is a LONG plug, 17mm long not 15mm.
This longer plug means that the connections reach far enough into the connector.

Owen

Re: sound problem

Posted: Thu Jul 18, 2019 5:54 pm
by karish
even if i change cables to 17mm is still the same what about if i use earth loop isolator

Re: sound problem

Posted: Thu Jul 18, 2019 9:06 pm
by Feralkiwi
It could be from the power supply, the 12v power adapter.
Try a different one if you have one, just check the voltage and polarity are correct.

Is the noise on one side only, ie left or right?

Owen

Re: sound problem

Posted: Sat Jul 20, 2019 7:04 am
by karish
i have other adapter with the same polarity and voltage but the difference is 1.5mA and the other is 2.0 mA

Re: sound problem

Posted: Sat Jul 20, 2019 7:23 pm
by Feralkiwi
1.5 is OK Owen

Re: sound problem

Posted: Sun Jul 21, 2019 2:28 pm
by karish
i have tried like everything but no change, my receiver still having back ground noisy sound and increases or reduses when i change channel

Re: sound problem

Posted: Sun Jul 21, 2019 9:02 pm
by Feralkiwi
Check that you have the volume below four spaces below maximum. I think this affects only HDMi output.
Also try the AV settings for Audio. I think there are two options.

Owen

Re: sound problem

Posted: Mon Jul 22, 2019 11:05 am
by pegasus07
You have to set the volume on your satellite receiver to completely loud and then adjust the volume of the TV set. If you turn off the volume of the receiver to low you have to amplify the audio signal on the TV completely and it comes to groaning.
Many users make this mistake. Ground noise is unnecessarily amplified by the TV amplifier when incoming Signal is to low

Best regards pegasus07

Re: sound problem

Posted: Tue Aug 13, 2019 2:31 pm
by karish
thanks increasing receiver volume and reducing tv volume solved like 60 percent of my problem

Re: sound problem

Posted: Fri Jan 22, 2021 6:58 pm
by AccountsTM
pegasus07 wrote:
Mon Jul 22, 2019 11:05 am
You have to set the volume on your satellite receiver to completely loud and then adjust the volume of the TV set. If you turn off the volume of the receiver to low you have to amplify the audio signal on the TV completely and it comes to groaning.
Many users make this mistake. Ground noise is unnecessarily amplified by the TV amplifier when incoming Signal is to low

Best regards pegasus07
Hi sorry, can you tell me how to increase receiver volume? Thanks