V7 Plus subtitles and usb problems
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V7 Plus subtitles and usb problems
Hi, I´m Diego from Argentina
I´ve received a GTMEDIA V7 Plus last week, I have install the last firmware available update to V.4.2.83.9.431 24 DECEMBER 2020.
I´ve 2 problems and I don´t know why:
1) The channels subtitles are posisionated almost in the center on the screen (middle), They´ll should be in the bottom of the screen
2) If I turn on the GTMEDIA with a USB MEMORY to record channel, it doesn´t work the conection of the protocol newcam, I mean I can´t see any channel in the receptor. To solve this I have to conect the USB MEMORY after GTMEDIA turns on.
Any idea? Thanks to all!!!
I´ve received a GTMEDIA V7 Plus last week, I have install the last firmware available update to V.4.2.83.9.431 24 DECEMBER 2020.
I´ve 2 problems and I don´t know why:
1) The channels subtitles are posisionated almost in the center on the screen (middle), They´ll should be in the bottom of the screen
2) If I turn on the GTMEDIA with a USB MEMORY to record channel, it doesn´t work the conection of the protocol newcam, I mean I can´t see any channel in the receptor. To solve this I have to conect the USB MEMORY after GTMEDIA turns on.
Any idea? Thanks to all!!!
- Attachments
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- subtitles.jpeg (179.58 KiB) Viewed 2485 times
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- normal.jpeg (160.17 KiB) Viewed 2485 times
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- error.jpg (160.08 KiB) Viewed 2485 times
Re: V7 Plus subtitles and usb problems
What setting is the tv set at, you may have to change the ratio ie, cinema / game etc or 4-3 / 16-9.
Check the receiver itself within the AV Settings, may be set at 16:9 / 4:3LetterBox.
With the USB, i think the receiver will only see it , when the receiver is switched on, then you can insert it.
Den
Check the receiver itself within the AV Settings, may be set at 16:9 / 4:3LetterBox.
With the USB, i think the receiver will only see it , when the receiver is switched on, then you can insert it.
Den
Re: V7 Plus subtitles and usb problems
I probe 16:9 in both (tv and receiver), in auto, etc... and its the same with the subtitles...
With the USB, the receiver always read the USB, the problem is with I turn on the V7 with the USB plugged
With the USB, the receiver always read the USB, the problem is with I turn on the V7 with the USB plugged
Re: V7 Plus subtitles and usb problems
Anyone else? Any Idea? It´s possible that the firmware´s got problems? Thanks again!
Re: V7 Plus subtitles and usb problems
Exactly, It doesn´t connect automatically, it's appear in red the conection... do you know how can I solve this? Thanks a lot!
Re: V7 Plus subtitles and usb problems
Sorry, the port numbers? Where?
Re: V7 Plus subtitles and usb problems
Anyone? Thanks again
Re: V7 Plus subtitles and usb problems
Anyone, please
Re: V7 Plus subtitles and usb problems
I believe the suggestion is you swap where the wifi antenna and the USB pendrive are plugged in. The V7Plus has two USB ports on the back panel, on other STBs one of the ports has priority. See if that fixes the problem with the USB. The other problem you mention about the subtitles, will have to be fixed by the factory, if it has not been fixed in recent updates.
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Re: V7 Plus subtitles and usb problems
Thanks for your answer... yes I have swap the usb and the wifi antenna, but it´s the same...
I don´t know about the recent updates, I received the receptor and I install the last one (12-24-2020)...
There is another user with the same issue...
I don´t know about the recent updates, I received the receptor and I install the last one (12-24-2020)...
There is another user with the same issue...
Re: V7 Plus subtitles and usb problems
Hola,
Yo tengo conectado un disco duro de 700 gigas y una WiFi MTK7601 en un V7PRO y no me ha sucedido (o no me he dado cuenta), sin embargo, recuerdo haber leído en alguna parte del foro que sugerían cambiar el adaptador de corriente por uno de 12Voltios 2 Amperios (el que viene con el equipo es de 12 voltios 1,5 Amperios)... yo hice la prueba y no se quemó (que es lo importante), pero como digo, a mi no me ha pasado o no me he dado cuenta.
Re: V7 Plus subtitles and usb problems
Estamos hablando de diferentes equipos plus vs pro...
Re: V7 Plus subtitles and usb problems
Si, pero nada se pierde con intentar... en mi lógica, si hay dos dispositivos conectados al tiempo y uno cancela al otro es posible que la unidad no tenga suficiente corriente (ojo, corriente no es igual a voltaje) para los dos al tiempo, así que al subir el amperaje a 2 amperios en el adaptador de corriente dicen que lo soluciona para el caso... solo intento ayudar.
Re: V7 Plus subtitles and usb problems
Si te entiendo y gracias... no creo que sea un tema de voltaje, para mi es algo del firmware último que no sabe darle prioridad al wifi...
Re: V7 Plus subtitles and usb problems
I think that trying a 2A power supply may help.
Not only is your unit powering on the USB, but at the same time powering on the wifi that is a board connected inside the unit via USB.
I used a 2A power supply on my now very old V8 Golden unit that would trip LNB over current without a splitter in the LNB cable at the box end. The old V8 Golden unit then works OK with out the splitter, so power supply current is an issue for a lot of things.
Owen
Not only is your unit powering on the USB, but at the same time powering on the wifi that is a board connected inside the unit via USB.
I used a 2A power supply on my now very old V8 Golden unit that would trip LNB over current without a splitter in the LNB cable at the box end. The old V8 Golden unit then works OK with out the splitter, so power supply current is an issue for a lot of things.
Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.
Re: V7 Plus subtitles and usb problems
Re: V7 Plus subtitles and usb problems
there are two ports behind the box. i think you can try to plug the wifi deivce in another port
Re: V7 Plus subtitles and usb problems
I think Gtmedia should be sent the correct powers supplies for their receptors... Thanks for your help, I will try to probe, I will have to buy it...
Feralkiwi wrote: ↑Sun Apr 18, 2021 10:23 pmI think that trying a 2A power supply may help.
Not only is your unit powering on the USB, but at the same time powering on the wifi that is a board connected inside the unit via USB.
I used a 2A power supply on my now very old V8 Golden unit that would trip LNB over current without a splitter in the LNB cable at the box end. The old V8 Golden unit then works OK with out the splitter, so power supply current is an issue for a lot of things.
Owen