Loss of Signal / Quality - TT Pro (in Portugal)

[WaRPT]

Good evening,

I would like to ask for your help, to understand what I can do.

I am using the GTMedia TT Pro with the latest firmware available (March-2021).
When I use a box from another brand I have L83 and Q90 signals, but when I use the GT Media TT PRO in the same place, the signals are L78 and Q63.

What can I do to resolve this situation? the cable channel search is being done with the following configuration:

Frequency: 714.000 MHz
Modulation: 64 QAM
Symbol rate: 6875
Network ID: Auto
NIT (Network Information Table): Yes
FTA only: Off
LCN: ON

Regards,
WaRPT

[Tom.w]

Good evening,

I would like to ask for your help, to understand what I can do.

I am using the GTMedia TT Pro with the latest firmware available (March-2021).
When I use a box from another brand I have L83 and Q90 signals, but when I use the GT Media TT PRO in the same place, the signals are L78 and Q63.

What can I do to resolve this situation? the cable channel search is being done with the following configuration:

Frequency: 714.000 MHz
Modulation: 64 QAM
Symbol rate: 6875
Network ID: Auto
NIT (Network Information Table): Yes
FTA only: Off
LCN: ON

Regards,
WaRPT

hello
Although the displayed signal quality and intensity are lower， but can you get all the channels you needed?

[WaRPT]

Good afternoon,

I can get the complete list (via scan) but unfortunately I have channels that I can't get a continuous image ... I have freezes (imagem stopped and sound OK)

with another box (from another brand) i dont have any problem.

[WaRPT]

Any idea to solve this issue?