Subtitles

V7 TT Pro / V7S HD /V7 Plus/V7 S2X /V7PRO/ V7 TT

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Wpim10
Posts: 55
Joined: Sat Apr 10, 2021 11:28 am

Subtitles

Post by Wpim10 »

I have a V7 tt with software 266 . The vision of some channels is hard if the subtitles are on.
They are often late with the program audio. Thus it is not enjoyable.
I ask the technicians this is a software problem or hardware?
Is It remediable?
Thanks

Wpim10
Posts: 55
Joined: Sat Apr 10, 2021 11:28 am

Re: Subtitles

Post by Wpim10 »

Is There someone that help me?

STRETCH
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Re: Subtitles

Post by STRETCH »

Do you require the subtitles to be on, or off.
Until we know this, we will then be able to show what part of the menu / remote to use.

Den

Wpim10
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Joined: Sat Apr 10, 2021 11:28 am

Re: Subtitles

Post by Wpim10 »

I explain better, the subtitles are on. They are later with the audio.
There isnt synchronism.
I have also a V7 pro and It has the same problem.

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Feralkiwi
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Re: Subtitles

Post by Feralkiwi »

That may be in the feed.
There may be a live person typing the subtitles as they watch.

Does this happen on all programs or just some?
Programs like live new will have a typing delay.
Some providers use voice recognition software for subtitles on live TV.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Wpim10
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Re: Subtitles

Post by Wpim10 »

This happen always. I know the delay on live program, but this happen watching movies and other not live program. :o

Wpim10
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Re: Subtitles

Post by Wpim10 »

Up.No answer?

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Feralkiwi
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Re: Subtitles

Post by Feralkiwi »

So others can help, please what satellite and what channels?

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Wpim10
Posts: 55
Joined: Sat Apr 10, 2021 11:28 am

Re: Subtitles

Post by Wpim10 »

Feralkiwi wrote:
Tue Feb 15, 2022 8:31 pm
So others can help, please what satellite and what channels?

Owen
Channels:Rai(italian network) both on satellite ( hotbird 13) and DTT.
The problem happens on V7 pro and v7tt.

Wpim10
Posts: 55
Joined: Sat Apr 10, 2021 11:28 am

Re: Subtitles

Post by Wpim10 »

As nobody answers, i Hope that the problem Will be solved in the future with next update. :o

Wpim10
Posts: 55
Joined: Sat Apr 10, 2021 11:28 am

Re: Subtitles

Post by Wpim10 »

I open again this thread, hoping good news.

Wpim10
Posts: 55
Joined: Sat Apr 10, 2021 11:28 am

Re: Subtitles

Post by Wpim10 »

After many months without reply, i think that would be right if one of gtmedia technicians , that i thanks for the great support at forum, would answer about this issue . This delay on subtitles is fixable ? If It Is impossible, we Will forget It.

toni1551
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Joined: Sat Dec 10, 2022 5:51 pm

Re: Subtitles

Post by toni1551 »

I also have this problem on SOftware MARS for example on BBC earth on 1w and other channels. The subtitles are late, out of sync and also disappear after few seconds. Can't even read them

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