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V7 HD glitch issue

Posted: Mon Nov 21, 2022 6:01 pm
by ash7x3
Hi, I just bought a GT Media V7HD box and have an account which uses NewCam/Mgcam. Intermittently, I noticed some glitch and I guess it is when the box fetch the ecms.
Is there some settings I can change in order to have a more smooth experience when watching the channels on the box?

Re: V7 HD glitch issue

Posted: Mon Nov 21, 2022 7:27 pm
by CAJE
Change the URL for the IP, you can gain 20 ms by not using DNS

Re: V7 HD glitch issue

Posted: Mon Nov 21, 2022 7:31 pm
by ash7x3
I have already done that but still having the glitch. Another thing I noticed, dont know if its related, the status ecm ready sometimes change to ping waiting.

Re: V7 HD glitch issue

Posted: Mon Nov 21, 2022 7:33 pm
by CAJE
Check the router's Wi-Fi channel in case it is saturated

Re: V7 HD glitch issue

Posted: Mon Nov 21, 2022 7:43 pm
by ash7x3
CAJE wrote:
Mon Nov 21, 2022 7:33 pm
Check the router's Wi-Fi channel in case it is saturated
The box is basically in a new house, only thing connected to the router's wifi is the box itself and my mobile.

Re: V7 HD glitch issue

Posted: Mon Nov 21, 2022 8:19 pm
by CAJE
I mean saturation by neighbors

Re: V7 HD glitch issue

Posted: Mon Nov 21, 2022 8:31 pm
by ash7x3
CAJE wrote:
Mon Nov 21, 2022 8:19 pm
I mean saturation by neighbors
Ive tried it at two places and same outcome. Don't you think it is something else?

Re: V7 HD glitch issue

Posted: Mon Nov 21, 2022 9:22 pm
by CAJE
It is possible, check the temperature of the WiFi antenna, I would put a USB extender

Re: V7 HD glitch issue

Posted: Tue Nov 22, 2022 8:12 am
by ash7x3
CAJE wrote:
Mon Nov 21, 2022 9:22 pm
It is possible, check the temperature of the WiFi antenna, I would put a USB extender
I checked the temperature and it is normal. My friend has another box V7s HD and for him it plays smoothly. I dont think there is much difference between v7 hd and v7s hd.

Re: V7 HD glitch issue

Posted: Tue Nov 22, 2022 8:39 am
by CAJE
Check at your friend's house if the problem is from the internet or the protocol, you already know that it cannot be shared, that causes cuts

Re: V7 HD glitch issue

Posted: Tue Nov 22, 2022 9:12 am
by ash7x3
CAJE wrote:
Tue Nov 22, 2022 8:39 am
Check at your friend's house if the problem is from the internet or the protocol, you already know that it cannot be shared, that causes cuts
Yes I need to check that to remove any doubt about the internet connection.

Re: V7 HD glitch issue

Posted: Wed Nov 23, 2022 4:59 pm
by ash7x3
Ive checked at my friend house and the issue was still present, so no internet connection problem. I tested another softcam keys which works well on another stb and got same issue. Finally ive concluded the issue is with the box itself.