GTMEDIA_V8 Series Bug Tracking System

V8 NOVA / V8 HONOR / V8 PRO2/V8 UHD / V8X

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PJR
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Re: GTMEDIA_V8 Series Bug Tracking System

Post by PJR »

It means that without satelite cable plugged the device is working normally. When I connect the cable to the device it is shutting down. I wasnt using this device for a while, but it was all workinng fine. Now is not....

PJR
Posts: 6
Joined: Tue Sep 24, 2024 10:31 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by PJR »

cpr43 wrote:
Tue Sep 24, 2024 12:45 pm
PJR wrote:
Tue Sep 24, 2024 10:39 am
Hello,

My V8 Nova orange turns off when I plug in satelite cable to the device. I have upgraded soft and its not working. What is the problem?
Hello
there could be a short on the coax cable and or the LNB. Check all connections for loose wires, humid, water or rust. check plastic front cover of LNB so water is not coming in.
It all fine. Diffrent device is running properly on thic cable.

PJR
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Joined: Tue Sep 24, 2024 10:31 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by PJR »

STRETCH wrote:
Tue Sep 24, 2024 12:52 pm
Can you confirm what software you have on this receiver, the last update for this receiver was three years ago, V3.2.88.9.519 5th Aug 2021.
What do you mean in saying ( Turns off when i plug in satellite cable).
The satellite cable should be already connected before you switch on the receiver, doing it your way will cause it to short circuit.

Den
I used the latest version of software, downloaded from this site. It didnt help. Also when I wrote that my device is shutting down when I plug in the sat cable that was what I meant. When the cable is disconnected it is working, when the cable is plugged it is shutting down. I wasnt using it for a while but earlier it was working fine, now is not.... Maybe its broken? Any ideas?

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cpr43
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Re: GTMEDIA_V8 Series Bug Tracking System

Post by cpr43 »

PJR wrote:
Wed Sep 25, 2024 3:33 pm
cpr43 wrote:
Tue Sep 24, 2024 12:45 pm
PJR wrote:
Tue Sep 24, 2024 10:39 am
Hello,

My V8 Nova orange turns off when I plug in satelite cable to the device. I have upgraded soft and its not working. What is the problem?
Hello
there could be a short on the coax cable and or the LNB. Check all connections for loose wires, humid, water or rust. check plastic front cover of LNB so water is not coming in.
It all fine. Diffrent device is running properly on thic cable.
some models does not come with circuit protection and or sensitive tuners. Power supplies also range from different amp. Some runs load on voltage with time. Have you try using another like 2.0amp instead of 1.5?? Doing a quick inspection does not take long time. Also, are you loading any channel list? have you try doing a factory reset and connecting the coax after without loading anything?

PJR
Posts: 6
Joined: Tue Sep 24, 2024 10:31 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by PJR »

cpr43 wrote:
Wed Sep 25, 2024 4:21 pm
PJR wrote:
Wed Sep 25, 2024 3:33 pm
cpr43 wrote:
Tue Sep 24, 2024 12:45 pm
PJR wrote:
Tue Sep 24, 2024 10:39 am
Hello,

My V8 Nova orange turns off when I plug in satelite cable to the device. I have upgraded soft and its not working. What is the problem?
Hello
there could be a short on the coax cable and or the LNB. Check all connections for loose wires, humid, water or rust. check plastic front cover of LNB so water is not coming in.
It all fine. Diffrent device is running properly on thic cable.
some models does not come with circuit protection and or sensitive tuners. Power supplies also range from different amp. Some runs load on voltage with time. Have you try using another like 2.0amp instead of 1.5?? Doing a quick inspection does not take long time. Also, are you loading any channel list? have you try doing a factory reset and connecting the coax after without loading anything?
I did factory reset and it seems that nothing happend - like it didnt work..... Channel list was loaded. Strange thing....

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Feralkiwi
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Re: GTMEDIA_V8 Series Bug Tracking System

Post by Feralkiwi »

Try this.

In antenna settings, or is it set up / other setting, set LNB power "off".
Then connect the LNB cable.
If it is still running turn the LNB power on again.

Question. Is there any other box connected on this LNB cable?

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

PJR
Posts: 6
Joined: Tue Sep 24, 2024 10:31 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by PJR »

PJR wrote:
Wed Sep 25, 2024 7:02 pm
cpr43 wrote:
Wed Sep 25, 2024 4:21 pm
PJR wrote:
Wed Sep 25, 2024 3:33 pm
cpr43 wrote:
Tue Sep 24, 2024 12:45 pm
PJR wrote:
Tue Sep 24, 2024 10:39 am
Hello,

My V8 Nova orange turns off when I plug in satelite cable to the device. I have upgraded soft and its not working. What is the problem?
Hello
there could be a short on the coax cable and or the LNB. Check all connections for loose wires, humid, water or rust. check plastic front cover of LNB so water is not coming in.
It all fine. Diffrent device is running properly on thic cable.
some models does not come with circuit protection and or sensitive tuners. Power supplies also range from different amp. Some runs load on voltage with time. Have you try using another like 2.0amp instead of 1.5?? Doing a quick inspection does not take long time. Also, are you loading any channel list? have you try doing a factory reset and connecting the coax after without loading anything?
I did factory reset and it seems that nothing happend - like it didnt work..... Channel list was loaded. Strange thing....
I found the problem. It was damaged power suply. It was giving 9.6 V instead of 12 V. When the device didnt have to suport converter it was working. But when it tried to support converter it couldnt because there was to low voltage. Problem solved.

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cpr43
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Re: GTMEDIA_V8 Series Bug Tracking System

Post by cpr43 »

PJR wrote:
Thu Sep 26, 2024 7:23 pm
PJR wrote:
Wed Sep 25, 2024 7:02 pm
cpr43 wrote:
Wed Sep 25, 2024 4:21 pm
PJR wrote:
Wed Sep 25, 2024 3:33 pm
cpr43 wrote:
Tue Sep 24, 2024 12:45 pm
PJR wrote:
Tue Sep 24, 2024 10:39 am
Hello,

My V8 Nova orange turns off when I plug in satelite cable to the device. I have upgraded soft and its not working. What is the problem?
Hello
there could be a short on the coax cable and or the LNB. Check all connections for loose wires, humid, water or rust. check plastic front cover of LNB so water is not coming in.
It all fine. Diffrent device is running properly on thic cable.
some models does not come with circuit protection and or sensitive tuners. Power supplies also range from different amp. Some runs load on voltage with time. Have you try using another like 2.0amp instead of 1.5?? Doing a quick inspection does not take long time. Also, are you loading any channel list? have you try doing a factory reset and connecting the coax after without loading anything?
I did factory reset and it seems that nothing happend - like it didnt work..... Channel list was loaded. Strange thing....
I found the problem. It was damaged power suply. It was giving 9.6 V instead of 12 V. When the device didnt have to suport converter it was working. But when it tried to support converter it couldnt because there was to low voltage. Problem solved.
OK we are happy you found your problem. 👍

Wt1964
Posts: 41
Joined: Wed Jan 01, 2025 3:02 pm
Location: Virginia USA
Contact:

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Wt1964 »

When setting recording duration to 1hr on the V8 X receiver the actual event time recorded is 42:43 instead of the intended 60:00
I have tried restarts and have been able to replicate the concern
Any ideas anyone?
Dishes 10 ' Unimesh , Geosat Pro 90 cm Hotdish, 90 KTI Slimline ,72mm VSAT dish repurposed for KU
V8X , Edison , Amiko , Openbox ,Prof 7301, V8 Finder and GTX Combo. Retired radio tech
Best Regards from the mountains!

Wt

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Feralkiwi
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Re: GTMEDIA_V8 Series Bug Tracking System

Post by Feralkiwi »

Wt1964 wrote:
Thu Jan 16, 2025 1:39 am
When setting recording duration to 1hr on the V8 X receiver the actual event time recorded is 42:43 instead of the intended 60:00
I have tried restarts and have been able to replicate the concern
Any ideas anyone?
It likely timed out when the file size reached 4Gb.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Wt1964
Posts: 41
Joined: Wed Jan 01, 2025 3:02 pm
Location: Virginia USA
Contact:

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Wt1964 »

I’m using a Sandisk USB stick to record to 36 gb I think. Is 4gb the maximum file size on this particular STB? This is the first GT Media box I have owned so I apologize for all the questions but I want to be as familiar as I can with them inside and out.
Dishes 10 ' Unimesh , Geosat Pro 90 cm Hotdish, 90 KTI Slimline ,72mm VSAT dish repurposed for KU
V8X , Edison , Amiko , Openbox ,Prof 7301, V8 Finder and GTX Combo. Retired radio tech
Best Regards from the mountains!

Wt

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CAJE
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Re: GTMEDIA_V8 Series Bug Tracking System

Post by CAJE »

Wt1964 wrote:
Thu Jan 16, 2025 3:21 am
I’m using a Sandisk USB stick to record to 36 gb I think. Is 4gb the maximum file size on this particular STB? This is the first GT Media box I have owned so I apologize for all the questions but I want to be as familiar as I can with them inside and out.
It depends on the firmware and the memory format is NTFS

Wt1964
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Location: Virginia USA
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Re: GTMEDIA_V8 Series Bug Tracking System

Post by Wt1964 »

Thanks
I will check my formatting if that stick. It may be exfat
Dishes 10 ' Unimesh , Geosat Pro 90 cm Hotdish, 90 KTI Slimline ,72mm VSAT dish repurposed for KU
V8X , Edison , Amiko , Openbox ,Prof 7301, V8 Finder and GTX Combo. Retired radio tech
Best Regards from the mountains!

Wt

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