V8X default audio language problem

[matesaak]

Hi,
On all devices V8 and V9 series I must manually switch audio language on channels with multiple audio streams That's very anoying
I choose language and default audio language in device settings so I can't get it why it's not working.
For technical people it's not problem, but for example for my grandma it's not OK, even if you must manually change language in 60 channels.

Thanks.

BTW: Big up for developers, in last V8X firmware was fixed EPG bug submitted here. Thanks again guys, It's see you really work hard to improve quality.
Please, make same EPG problem fix also on other V8 (Honor, etc.) receivers.

[Tom.w]

Hi,
On all devices V8 and V9 series I must manually switch audio language on channels with multiple audio streams That's very anoying
I choose language and default audio language in device settings so I can't get it why it's not working.
For technical people it's not problem, but for example for my grandma it's not OK, even if you must manually change language in 60 channels.

Thanks.

BTW: Big up for developers, in last V8X firmware was fixed EPG bug submitted here. Thanks again guys, It's see you really work hard to improve quality.
Please, make same EPG problem fix also on other V8 (Honor, etc.) receivers.

hello，about v8x audio language issue，we will fix this issue next firmware，then you can access language setting--> set first audio lange as Czech
About epg issue，Is it cze epg displayed mistake？What's the V8 (Honor, etc.) firmware version did you upgrade?

Thank you.

[matesaak]

Hi,
On all devices V8 and V9 series I must manually switch audio language on channels with multiple audio streams That's very anoying
I choose language and default audio language in device settings so I can't get it why it's not working.
For technical people it's not problem, but for example for my grandma it's not OK, even if you must manually change language in 60 channels.

Thanks.

BTW: Big up for developers, in last V8X firmware was fixed EPG bug submitted here. Thanks again guys, It's see you really work hard to improve quality.
Please, make same EPG problem fix also on other V8 (Honor, etc.) receivers.

hello，about v8x audio language issue，we will fix this issue next firmware，then you can access language setting--> set first audio lange as Czech
About epg issue，Is it cze epg displayed mistake？What's the V8 (Honor, etc.) firmware version did you upgrade?

Thank you.

Hi Tom.w,
many thanks for quick respond about audio language issue. One more think - some channels broadcast:
basic 2.1 Czech audio stream[1504] and
surround 5.1 (Dolby) Czech audio stream [1505]. That's maybe cause of this issue (I think so )

About EPG problem - Yes, I mean wrong symbols displayed in Cze EPG. I send many email's with Alex.c - please ask him, he know whats going on.
After upgrade my V8X to latest firmware (GTMEDIA_V8X_Release_20200904.zip) everything is OK.
But on V8 Honor (firmware V8Honor_Purple_release_20200811.zip) was still this issue exist.

Thanks again, have a nice day

[Tom.w]

Hi,
On all devices V8 and V9 series I must manually switch audio language on channels with multiple audio streams That's very anoying
I choose language and default audio language in device settings so I can't get it why it's not working.
For technical people it's not problem, but for example for my grandma it's not OK, even if you must manually change language in 60 channels.

Thanks.

BTW: Big up for developers, in last V8X firmware was fixed EPG bug submitted here. Thanks again guys, It's see you really work hard to improve quality.
Please, make same EPG problem fix also on other V8 (Honor, etc.) receivers.

hello，about v8x audio language issue，we will fix this issue next firmware，then you can access language setting--> set first audio lange as Czech
About epg issue，Is it cze epg displayed mistake？What's the V8 (Honor, etc.) firmware version did you upgrade?

Thank you.

Hi Tom.w,
many thanks for quick respond about audio language issue. One more think - some channels broadcast:
basic 2.1 Czech audio stream[1504] and
surround 5.1 (Dolby) Czech audio stream [1505]. That's maybe cause of this issue (I think so )

About EPG problem - Yes, I mean wrong symbols displayed in Cze EPG. I send many email's with Alex.c - please ask him, he know whats going on.
After upgrade my V8X to latest firmware (GTMEDIA_V8X_Release_20200904.zip) everything is OK.
But on V8 Honor (firmware V8Honor_Purple_release_20200811.zip) was still this issue exist.

Thanks again, have a nice day

Thank you for your reply.We will release new firmware for V8Honor fixed the epg issue.