GTMEDIA_V8 Series Bug Tracking System

V8 NOVA / V8 HONOR / V8 PRO2/V8 UHD / V8X

Moderators: admin, GTMedia Team

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Tom.w »

Slavisa wrote:
Wed Dec 23, 2020 7:07 pm
With the latest software for V8PRO2 from 08.12.2020. when scanning channels blindly, it often happens that there is no signal, so the receiver does not find any transponders or any channels. Sometimes re-scanning finds transponders but not channels. The problem is usually solved by unplugging the receiver. This does not happen with previous software versions.
hello
Do you connect the cable with diseqc or not?
please tell me more information about your device connect.

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Tom.w »

ncansan wrote:
Thu Dec 24, 2020 1:01 am
Tom.w wrote:
Mon Dec 14, 2020 3:51 am
ncansan wrote:
Sun Dec 13, 2020 11:51 am
belmonte wrote:
Wed Dec 02, 2020 5:23 am
Hello,

1.- In the last firmware (a some previous also) I have to turn on cccam lines every time a power on the box, by default the cccam lines are off when a power on the box, despite I have save the cccam lines correctly.

2.- I don't know when and from time to time but some times the image turns green, I have to restart the box or change the display to PAL, Auto or NTSC to watch the image with normal colors

Regards.
Similar issue with my V8 UHD with latest firmware. Everytime I switch on, cccam lines are in idle state. I have to stop the cccam line and start again and then it works ok. And when I said 'switch on', it means from standby state, I don't remove power supply.
ok,we will check and fix it.
Hello. Any update about this issue?
I have found out more information. If DHCP is off, when I turn on the V8 UHD, I have to turn off the cccam lines and then on, in order to open the channels. But if DHCP is on, then I can see properly the channels without turning off-on the cccam lines. So it seems it is a bug only if DHCP is off.
However I need DHCP off to choose different DNS servers for the iptv service. Please check if the bug can be fixed.
hello
thank you very much for your detail information.
we will fix it.

Slavisa
Posts: 28
Joined: Fri Dec 27, 2019 11:42 pm
Location: Serbia

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Slavisa »

Tom.w wrote:
Thu Dec 24, 2020 2:00 am
Slavisa wrote:
Wed Dec 23, 2020 7:07 pm
With the latest software for V8PRO2 from 08.12.2020. when scanning channels blindly, it often happens that there is no signal, so the receiver does not find any transponders or any channels. Sometimes re-scanning finds transponders but not channels. The problem is usually solved by unplugging the receiver. This does not happen with previous software versions.
hello
Do you connect the cable with diseqc or not?
please tell me more information about your device connect.
I have a Diseqc1.2 motor antenna. Satellites from 70.5e to 30w.
I forgot to mention that sometimes it happens that after scanning transponders that have a weak signal, when the receiver exits the search, there is no signal on any channel; when i try to change the satellite the receiver does not send a command to the motor to moves.
Attachments
IMG_20201224_084230.jpg
IMG_20201224_084230.jpg (3.08 MiB) Viewed 6806 times

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Tom.w »

hello

i will check it

User avatar
Lining
网站管理员
Posts: 1169
Joined: Thu Aug 11, 2016 11:14 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Lining »

Slavisa wrote:
Thu Dec 24, 2020 2:49 pm
Tom.w wrote:
Thu Dec 24, 2020 2:00 am
Slavisa wrote:
Wed Dec 23, 2020 7:07 pm
With the latest software for V8PRO2 from 08.12.2020. when scanning channels blindly, it often happens that there is no signal, so the receiver does not find any transponders or any channels. Sometimes re-scanning finds transponders but not channels. The problem is usually solved by unplugging the receiver. This does not happen with previous software versions.
hello
Do you connect the cable with diseqc or not?
please tell me more information about your device connect.
I have a Diseqc1.2 motor antenna. Satellites from 70.5e to 30w.
I forgot to mention that sometimes it happens that after scanning transponders that have a weak signal, when the receiver exits the search, there is no signal on any channel; when i try to change the satellite the receiver does not send a command to the motor to moves.
Hello, I tested that Diseqc1.2 has a bad signal and it is OK. Can you take a video to show me? Analyze the problem
FREESAT brand change GT MEDlA

vandirsr
Posts: 5
Joined: Thu Dec 03, 2020 7:41 pm

Re: GTMEDIA_V8 Series Bug Tracking System

Post by vandirsr »

No have UPDATE for time progress of TV current event? :?

Thapia
Posts: 7
Joined: Sun Dec 27, 2020 10:20 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Thapia »

Buenos días.
Con el último firmware instalado, cada vez que inicio el decodificador, tengo que quitar el cable de antena y volver a conectarlo ya que pierdo la señal. No desconecto de la corriente el decodificador, solo lo apago con el mando y los dejo en stand bye, luego al encenderlo ya he perdido la señal de antena y la única solución es quitar el cable de antena y volver a ponerlo.

Necesito que solucionen este problema ya que es muy incómodo.

Un saludo.

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Tom.w »

Thapia wrote:
Sun Dec 27, 2020 10:26 am
Buenos días.
Con el último firmware instalado, cada vez que inicio el decodificador, tengo que quitar el cable de antena y volver a conectarlo ya que pierdo la señal. No desconecto de la corriente el decodificador, solo lo apago con el mando y los dejo en stand bye, luego al encenderlo ya he perdido la señal de antena y la única solución es quitar el cable de antena y volver a ponerlo.

Necesito que solucionen este problema ya que es muy incómodo.

Un saludo.
hello
do you connect the signal cable directly or with diseqc device?
when the issue happened, please don't plug out-->plug in the cable.
first:enter the lnb power control,switch off then switch on,then test the signal can be recovered or not?

Thapia
Posts: 7
Joined: Sun Dec 27, 2020 10:20 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Thapia »

Hola.
El cable lo conecto directamente desde la antena al decodificador. El problema ocurre cuando apago el decodificador. Luego cuando lo vuelvo a encender ya no tiene señal de antena, sin haber tocado el cable para nada. Una vez que quito el cable y lo vuelvo a conectar, todo vuelve a funcionar. Pero es muy molesto tener que quitar el cable y volver a ponerlo cada vez que apague el decodificador.

STRETCH
Posts: 3642
Joined: Mon Jan 09, 2017 2:31 pm
Location: West Midlands UK

Re: GTMEDIA_V8 Series Bug Tracking System

Post by STRETCH »

Why switch off the receiver, keeping it ON all the time may help.
I keep my receivers on, this do not harm them.

Den

hormiga729
Posts: 5
Joined: Mon Dec 28, 2020 11:00 pm

Re: GTMEDIA_V8 Series Bug Tracking System

Post by hormiga729 »

Buenas acabo de comprar un deco v8x y el caso que al intentar actualizarlo se ma a pasado a una pantalla con funciones basicas.
modelGTMedia v8 x H/W Version V1.00 29/04/2020
S/W Version V208 16/07/2020 s/nV8xsxxxxxxxxxxxx,etc

En el deco en la pantalla digital esta parpadeando entre la palabra CH id y todos las luces de la pantalla encendidas.
no se que hacer ya que es el primer contacto que tengo con estos aparatos.
un saludo de antemano

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Tom.w »

hormiga729 wrote:
Mon Dec 28, 2020 11:32 pm
Buenas acabo de comprar un deco v8x y el caso que al intentar actualizarlo se ma a pasado a una pantalla con funciones basicas.
modelGTMedia v8 x H/W Version V1.00 29/04/2020
S/W Version V208 16/07/2020 s/nV8xsxxxxxxxxxxxx,etc

En el deco en la pantalla digital esta parpadeando entre la palabra CH id y todos las luces de la pantalla encendidas.
no se que hacer ya que es el primer contacto que tengo con estos aparatos.
un saludo de antemano
hello
i think your box may be entered the factory mode.
can you please take a photo for me?

hormiga729
Posts: 5
Joined: Mon Dec 28, 2020 11:00 pm

Re: GTMEDIA_V8 Series Bug Tracking System

Post by hormiga729 »

Tom.w wrote:
Tue Dec 29, 2020 6:17 am
hormiga729 wrote:
Mon Dec 28, 2020 11:32 pm
Buenas acabo de comprar un deco v8x y el caso que al intentar actualizarlo se ma a pasado a una pantalla con funciones basicas.
modelGTMedia v8 x H/W Version V1.00 29/04/2020
S/W Version V208 16/07/2020 s/nV8xsxxxxxxxxxxxx,etc

En el deco en la pantalla digital esta parpadeando entre la palabra CH id y todos las luces de la pantalla encendidas.
no se que hacer ya que es el primer contacto que tengo con estos aparatos.
un saludo de antemano
hello
i think your box may be entered the factory mode.
can you please take a photo for me?
Gracias por contestar esto es lo qué me sale.
20201229_082924.jpg
20201229_082924.jpg (1.44 MiB) Viewed 6552 times
20201229_082822.jpg
20201229_082822.jpg (1.5 MiB) Viewed 6552 times
20201229_082707.jpg
20201229_082707.jpg (1.95 MiB) Viewed 6552 times

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Tom.w »

hormiga729 wrote:
Tue Dec 29, 2020 7:44 am
Tom.w wrote:
Tue Dec 29, 2020 6:17 am
hormiga729 wrote:
Mon Dec 28, 2020 11:32 pm
Buenas acabo de comprar un deco v8x y el caso que al intentar actualizarlo se ma a pasado a una pantalla con funciones basicas.
modelGTMedia v8 x H/W Version V1.00 29/04/2020
S/W Version V208 16/07/2020 s/nV8xsxxxxxxxxxxxx,etc

En el deco en la pantalla digital esta parpadeando entre la palabra CH id y todos las luces de la pantalla encendidas.
no se que hacer ya que es el primer contacto que tengo con estos aparatos.
un saludo de antemano
hello
i think your box may be entered the factory mode.
can you please take a photo for me?
Gracias por contestar esto es lo qué me sale.
hello
please take a photo about the barcode information on the back of the machine.

hormiga729
Posts: 5
Joined: Mon Dec 28, 2020 11:00 pm

Re: GTMEDIA_V8 Series Bug Tracking System

Post by hormiga729 »

Tom.w wrote:
Tue Dec 29, 2020 8:00 am
hormiga729 wrote:
Tue Dec 29, 2020 7:44 am
Tom.w wrote:
Tue Dec 29, 2020 6:17 am
hormiga729 wrote:
Mon Dec 28, 2020 11:32 pm
Buenas acabo de comprar un deco v8x y el caso que al intentar actualizarlo se ma a pasado a una pantalla con funciones basicas.
modelGTMedia v8 x H/W Version V1.00 29/04/2020
S/W Version V208 16/07/2020 s/nV8xsxxxxxxxxxxxx,etc

En el deco en la pantalla digital esta parpadeando entre la palabra CH id y todos las luces de la pantalla encendidas.
no se que hacer ya que es el primer contacto que tengo con estos aparatos.
un saludo de antemano
hello
i think your box may be entered the factory mode.
can you please take a photo for me?
Gracias por contestar esto es lo qué me sale.
hello
please take a photo about the barcode information on the back of the machine.
esta es
Attachments
16092294010795456561846363146624.jpg
16092294010795456561846363146624.jpg (1.95 MiB) Viewed 6548 times

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Tom.w »

hormiga729 wrote:
Tue Dec 29, 2020 8:10 am
Tom.w wrote:
Tue Dec 29, 2020 8:00 am
hormiga729 wrote:
Tue Dec 29, 2020 7:44 am
Tom.w wrote:
Tue Dec 29, 2020 6:17 am
hormiga729 wrote:
Mon Dec 28, 2020 11:32 pm
Buenas acabo de comprar un deco v8x y el caso que al intentar actualizarlo se ma a pasado a una pantalla con funciones basicas.
modelGTMedia v8 x H/W Version V1.00 29/04/2020
S/W Version V208 16/07/2020 s/nV8xsxxxxxxxxxxxx,etc

En el deco en la pantalla digital esta parpadeando entre la palabra CH id y todos las luces de la pantalla encendidas.
no se que hacer ya que es el primer contacto que tengo con estos aparatos.
un saludo de antemano
hello
i think your box may be entered the factory mode.
can you please take a photo for me?
Gracias por contestar esto es lo qué me sale.
hello
please take a photo about the barcode information on the back of the machine.
esta es
hello
can you please try to upgrade the new firmware from viewtopic.php?f=40&t=18373(GTMEDIA_V8X_Release_20201223.zip)
You can use usb force upgrade function.

hormiga729
Posts: 5
Joined: Mon Dec 28, 2020 11:00 pm

Re: GTMEDIA_V8 Series Bug Tracking System

Post by hormiga729 »

Tom.w wrote:
Tue Dec 29, 2020 8:31 am
hormiga729 wrote:
Tue Dec 29, 2020 8:10 am
Tom.w wrote:
Tue Dec 29, 2020 8:00 am
hormiga729 wrote:
Tue Dec 29, 2020 7:44 am
Tom.w wrote:
Tue Dec 29, 2020 6:17 am
hormiga729 wrote:
Mon Dec 28, 2020 11:32 pm
Buenas acabo de comprar un deco v8x y el caso que al intentar actualizarlo se ma a pasado a una pantalla con funciones basicas.
modelGTMedia v8 x H/W Version V1.00 29/04/2020
S/W Version V208 16/07/2020 s/nV8xsxxxxxxxxxxxx,etc

En el deco en la pantalla digital esta parpadeando entre la palabra CH id y todos las luces de la pantalla encendidas.
no se que hacer ya que es el primer contacto que tengo con estos aparatos.
un saludo de antemano
hello
i think your box may be entered the factory mode.
can you please take a photo for me?
Gracias por contestar esto es lo qué me sale.
hello
please take a photo about the barcode information on the back of the machine.
esta es
hello
can you please try to upgrade the new firmware from viewtopic.php?f=40&t=18373(GTMEDIA_V8X_Release_20201223.zip)
You can use usb force upgrade function.
Gracias de nuevo me podria indicar como puedo volver a instalarle su firmware .
un saludo

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Tom.w »

hormiga729 wrote:
Tue Dec 29, 2020 8:38 am
Tom.w wrote:
Tue Dec 29, 2020 8:31 am
hormiga729 wrote:
Tue Dec 29, 2020 8:10 am
Tom.w wrote:
Tue Dec 29, 2020 8:00 am
hormiga729 wrote:
Tue Dec 29, 2020 7:44 am
Tom.w wrote:
Tue Dec 29, 2020 6:17 am
hormiga729 wrote:
Mon Dec 28, 2020 11:32 pm
Buenas acabo de comprar un deco v8x y el caso que al intentar actualizarlo se ma a pasado a una pantalla con funciones basicas.
modelGTMedia v8 x H/W Version V1.00 29/04/2020
S/W Version V208 16/07/2020 s/nV8xsxxxxxxxxxxxx,etc

En el deco en la pantalla digital esta parpadeando entre la palabra CH id y todos las luces de la pantalla encendidas.
no se que hacer ya que es el primer contacto que tengo con estos aparatos.
un saludo de antemano
hello
i think your box may be entered the factory mode.
can you please take a photo for me?
Gracias por contestar esto es lo qué me sale.
hello
please take a photo about the barcode information on the back of the machine.
esta es
hello
can you please try to upgrade the new firmware from viewtopic.php?f=40&t=18373(GTMEDIA_V8X_Release_20201223.zip)
You can use usb force upgrade function.
Gracias de nuevo me podria indicar como puedo volver a instalarle su firmware .
un saludo
hello
you can find the user guide from viewtopic.php?f=67&t=14431((V7 V8) How to USB forced upgrade 2020.12.21.zip)
then if you have any questions,please tell me.

juancar2020
Posts: 35
Joined: Wed May 20, 2020 8:14 am
Location: Spain

Re: GTMEDIA_V8 Series Bug Tracking System

Post by juancar2020 »

Last firmware v219
v8 uhd, terrestrial radio, information window cannot be closed , it opens automatically
radio.jpg
radio.jpg (172.53 KiB) Viewed 6534 times

hormiga729
Posts: 5
Joined: Mon Dec 28, 2020 11:00 pm

Re: GTMEDIA_V8 Series Bug Tracking System

Post by hormiga729 »

Tom.w wrote:
Tue Dec 29, 2020 8:52 am
hormiga729 wrote:
Tue Dec 29, 2020 8:38 am
Tom.w wrote:
Tue Dec 29, 2020 8:31 am
hormiga729 wrote:
Tue Dec 29, 2020 8:10 am
Tom.w wrote:
Tue Dec 29, 2020 8:00 am
hormiga729 wrote:
Tue Dec 29, 2020 7:44 am
Tom.w wrote:
Tue Dec 29, 2020 6:17 am
hormiga729 wrote:
Mon Dec 28, 2020 11:32 pm
Buenas acabo de comprar un deco v8x y el caso que al intentar actualizarlo se ma a pasado a una pantalla con funciones basicas.
modelGTMedia v8 x H/W Version V1.00 29/04/2020
S/W Version V208 16/07/2020 s/nV8xsxxxxxxxxxxxx,etc

En el deco en la pantalla digital esta parpadeando entre la palabra CH id y todos las luces de la pantalla encendidas.
no se que hacer ya que es el primer contacto que tengo con estos aparatos.
un saludo de antemano
hello
i think your box may be entered the factory mode.
can you please take a photo for me?
Gracias por contestar esto es lo qué me sale.
hello
please take a photo about the barcode information on the back of the machine.
esta es
hello
can you please try to upgrade the new firmware from viewtopic.php?f=40&t=18373(GTMEDIA_V8X_Release_20201223.zip)
You can use usb force upgrade function.
Gracias de nuevo me podria indicar como puedo volver a instalarle su firmware .
un saludo
hello
you can find the user guide from viewtopic.php?f=67&t=14431((V7 V8) How to USB forced upgrade 2020.12.21.zip)
then if you have any questions,please tell me.
nada he seguido los pasos indicados y el aparato sigue igual.
el usb que utilizo esta en fat 32 y es de 8 gyb
una ves realizo los pasos en elnaparato pone boot y seguidamente lo 21 lo 23 asi susesivamentr hasta llegar al 96 y vuelve a salirme en la pantalla lo mismo de las fotos indicadas en el anterior post.

User avatar
Feralkiwi
网站管理员
Posts: 8342
Joined: Fri Aug 12, 2016 6:51 am
Location: New Zealand

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Feralkiwi »

juancar2020 wrote:
Tue Dec 29, 2020 10:56 am
Last firmware v219
v8 uhd, terrestrial radio, information window cannot be closed , it opens automatically

radio.jpg
As there is no video picture on a radio channel the unit stays with the open info banner.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Issaado
Posts: 6
Joined: Sat Dec 26, 2020 12:23 am

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Issaado »

Gtmedia v8uhd : in the last update, cccam Cline must be connected on manually at every startup .

ncansan
Posts: 32
Joined: Wed Dec 09, 2020 11:36 pm

Re: GTMEDIA_V8 Series Bug Tracking System

Post by ncansan »

Issaado wrote:
Thu Dec 31, 2020 9:48 pm
Gtmedia v8uhd : in the last update, cccam Cline must be connected on manually at every startup .
Please read previous messages in this thread. You will find a workaround to solve the issue:
viewtopic.php?p=90055#p90055

And GTMedia answer:
viewtopic.php?p=90063#p90063

salamendri
Posts: 48
Joined: Thu Sep 05, 2019 10:27 pm

Re: GTMEDIA_V8 Series Bug Tracking System

Post by salamendri »

Tom.w wrote:
Mon Dec 28, 2020 3:13 am
Thapia wrote:
Sun Dec 27, 2020 10:26 am
Buenos días.
Con el último firmware instalado, cada vez que inicio el decodificador, tengo que quitar el cable de antena y volver a conectarlo ya que pierdo la señal. No desconecto de la corriente el decodificador, solo lo apago con el mando y los dejo en stand bye, luego al encenderlo ya he perdido la señal de antena y la única solución es quitar el cable de antena y volver a ponerlo.

Necesito que solucionen este problema ya que es muy incómodo.

Un saludo.
hello
do you connect the signal cable directly or with diseqc device?
when the issue happened, please don't plug out-->plug in the cable.
first:enter the lnb power control,switch off then switch on,then test the signal can be recovered or not?
Same <weird> issue here on my Nova Blue. Randomly when in DiseQc mode signal losses.

User avatar
Feralkiwi
网站管理员
Posts: 8342
Joined: Fri Aug 12, 2016 6:51 am
Location: New Zealand

Re: GTMEDIA_V8 Series Bug Tracking System

Post by Feralkiwi »

salamendri wrote:
Fri Jan 08, 2021 3:36 pm
Same <weird> issue here on my Nova Blue. Randomly when in DiseQc mode signal losses.
I give you the same advise I have to Thapia.

This may be a over current protection issue.
At power on the surge current may be too high.

Check that your cables / LNB are clean etc and not drawing more current than they should.

You can also fix this by using the menu option LNB power, and change it to "Off" then back to "ON" instead of unplugging the cable.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Post Reply

Return to “GTMEDIA V8 SERIES”