V8UHD Rebooting during Blind Scan

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frankviana
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Re: V8UHD Rebooting during Blind Scan

Post by frankviana »

Thank you.
V8UHD, GTC, SX88+, Zero 4K, Mecool K1/K2/K3, Koqit K1 mini, TBS 5520se, TBS 5925, TBS 6922se, AZBOX Premium+, Rasp Pi 2/3, Orange Pi PC, Satlink 6960, Satlink 6932, V8, V8 Meter, S270 ISDB-T. Motorized dish - 5m (20ºE - 116.8ºW).

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Feralkiwi
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Re: V8UHD Rebooting during Blind Scan

Post by Feralkiwi »

I also had this yesterday.
If I set up a new satellite it would crash as it scanned the second TP that had channels. After the crash no channels were saved
A TP scan would load channels OK. Another TP scan of a different TP would crash.
I could delete the channels from the first TP and then scan the second TP OK.

One TP of channels only or a crash.

I fixed this by factory resetting and reloading an older user data file.
This suggests this is a corrupted user file while it was in the UHD.

Attached here the "BAD" user file for you alex.c

Owen
V8UHD_userdbBad.zip
(221.18 KiB) Downloaded 7 times
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

betnar93
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Re: V8UHD Rebooting during Blind Scan

Post by betnar93 »

Feralkiwi wrote:
Fri Nov 20, 2020 10:22 pm
I also had this yesterday.
If I set up a new satellite it would crash as it scanned the second TP that had channels. After the crash no channels were saved
A TP scan would load channels OK. Another TP scan of a different TP would crash.
I could delete the channels from the first TP and then scan the second TP OK.

One TP of channels only or a crash.

I fixed this by factory resetting and reloading an older user data file.
This suggests this is a corrupted user file while it was in the UHD.

Attached here the "BAD" user file for you alex.c

Owen

V8UHD_userdbBad.zip
So how can I repair my user database without needing to completely rescan, rename, and delete unwanted channels?

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Feralkiwi
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Re: V8UHD Rebooting during Blind Scan

Post by Feralkiwi »

betnar93 wrote:
Sat Nov 21, 2020 6:59 pm
Feralkiwi wrote:
Fri Nov 20, 2020 10:22 pm
I also had this yesterday.
If I set up a new satellite it would crash as it scanned the second TP that had channels. After the crash no channels were saved
A TP scan would load channels OK. Another TP scan of a different TP would crash.
I could delete the channels from the first TP and then scan the second TP OK.

One TP of channels only or a crash.

I fixed this by factory resetting and reloading an older user data file.
This suggests this is a corrupted user file while it was in the UHD.

Attached here the "BAD" user file for you alex.c

Owen

V8UHD_userdbBad.zip
So how can I repair my user database without needing to completely rescan, rename, and delete unwanted channels?
I used an older user data file I had.
If you have not save a file then you may have to start from fresh.

It would be best If we find what is corrupted and fix that.
I have reported this to GT Media, I hope they find a fix.
For now the best way is to re scan and save your User data file every so often.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

betnar93
Posts: 92
Joined: Tue Sep 01, 2020 7:47 am

Re: V8UHD Rebooting during Blind Scan

Post by betnar93 »

Feralkiwi wrote:
Sat Nov 21, 2020 9:28 pm
betnar93 wrote:
Sat Nov 21, 2020 6:59 pm
Feralkiwi wrote:
Fri Nov 20, 2020 10:22 pm
I also had this yesterday.
If I set up a new satellite it would crash as it scanned the second TP that had channels. After the crash no channels were saved
A TP scan would load channels OK. Another TP scan of a different TP would crash.
I could delete the channels from the first TP and then scan the second TP OK.

One TP of channels only or a crash.

I fixed this by factory resetting and reloading an older user data file.
This suggests this is a corrupted user file while it was in the UHD.

Attached here the "BAD" user file for you alex.c

Owen

V8UHD_userdbBad.zip
So how can I repair my user database without needing to completely rescan, rename, and delete unwanted channels?
I used an older user data file I had.
If you have not save a file then you may have to start from fresh.

It would be best If we find what is corrupted and fix that.
I have reported this to GT Media, I hope they find a fix.
For now the best way is to re scan and save your User data file every so often.

Owen
I have a saved file, but I believe it is corrupted. After the issue first started, I went through my channel lists and edited everything with the editor in the V8UHD. So my current list is what I want. I just do not know what is corrupted. Is this something I can open and repair in Notepad or a similar app?

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Feralkiwi
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Re: V8UHD Rebooting during Blind Scan

Post by Feralkiwi »

As to repair, what would you look for.
I have use a HEX editor / comparator at times to find what "Bit" in the file does what to change things like more than 63 positions for a mover or less than 3 seconds for the on screen time out.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

grchris
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Re: V8UHD Rebooting during Blind Scan

Post by grchris »

Feralkiwi wrote:
Tue Nov 17, 2020 8:51 pm
grchris wrote:
Tue Nov 17, 2020 10:35 am
I tried but
Attachment failed.
i believe in the next upgrade to fix
Attachments must be in a .zip folder.

Owen
ok i send mail my old file
today again rebooting at 10 E satelite

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Tom.w
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Re: V8UHD Rebooting during Blind Scan

Post by Tom.w »

grchris wrote:
Sun Nov 22, 2020 10:12 am
Feralkiwi wrote:
Tue Nov 17, 2020 8:51 pm
grchris wrote:
Tue Nov 17, 2020 10:35 am
I tried but
Attachment failed.
i believe in the next upgrade to fix
Attachments must be in a .zip folder.

Owen
ok i send mail my old file
today again rebooting at 10 E satelite
hello
about this issue,we found the root cause. it will be fixed with the next release firmware.

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cpr43
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Re: V8UHD Rebooting during Blind Scan

Post by cpr43 »

Tom.w wrote:
Mon Nov 23, 2020 5:18 am
grchris wrote:
Sun Nov 22, 2020 10:12 am
Feralkiwi wrote:
Tue Nov 17, 2020 8:51 pm
grchris wrote:
Tue Nov 17, 2020 10:35 am
I tried but
Attachment failed.
i believe in the next upgrade to fix
Attachments must be in a .zip folder.

Owen
ok i send mail my old file
today again rebooting at 10 E satelite
hello
about this issue,we found the root cause. it will be fixed with the next release firmware.
Already added to the GTMEDIA_V8 Series Bug Tracking System

<V8UHD> <P1><Confirmed> <V8UHD Rebooting during Blind Scan>viewtopic.php?f=33&t=20348

betnar93
Posts: 92
Joined: Tue Sep 01, 2020 7:47 am

Re: V8UHD Rebooting during Blind Scan

Post by betnar93 »

cpr43 wrote:
Mon Nov 23, 2020 4:04 pm
Tom.w wrote:
Mon Nov 23, 2020 5:18 am
grchris wrote:
Sun Nov 22, 2020 10:12 am
Feralkiwi wrote:
Tue Nov 17, 2020 8:51 pm
grchris wrote:
Tue Nov 17, 2020 10:35 am
I tried but
Attachment failed.
i believe in the next upgrade to fix
Attachments must be in a .zip folder.

Owen
ok i send mail my old file
today again rebooting at 10 E satelite
hello
about this issue,we found the root cause. it will be fixed with the next release firmware.
Already added to the GTMEDIA_V8 Series Bug Tracking System

<V8UHD> <P1><Confirmed> <V8UHD Rebooting during Blind Scan>viewtopic.php?f=33&t=20348
Thank you. I will be glad to have this fixed. Seems like my receiver only will run one or two scans before the reboot issue returns after I reload a clean database file.

fidel
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Re: V8UHD Rebooting during Blind Scan

Post by fidel »

Buenas a mi me pasa lo mismo escaneo con busqueda ciega en satélite Eutelsat 10A (10.0°E) y satélite Eutelsat 7B - 7C (7.0°E) y se reinicia todas las veces .tengo puesto el ultimo Firmware (10/11/2020) GTMEDIA V8UHD .Habra solucion en el próximo Firmware gracias y un saludo

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cpr43
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Re: V8UHD Rebooting during Blind Scan

Post by cpr43 »

fidel wrote:
Wed Nov 25, 2020 4:43 pm
Buenas a mi me pasa lo mismo escaneo con busqueda ciega en satélite Eutelsat 10A (10.0°E) y satélite Eutelsat 7B - 7C (7.0°E) y se reinicia todas las veces .tengo puesto el ultimo Firmware (10/11/2020) GTMEDIA V8UHD .Habra solucion en el próximo Firmware gracias y un saludo
Si sigues el post y lo lees podrás ver que si ya se reporto, ya se confirmo se añadio a la lista de Bug Tracking System , esta en agenda para solucionarlo en el proximo firmware,

betnar93
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Re: V8UHD Rebooting during Blind Scan

Post by betnar93 »

Any news on a fix?? My receiver is now rebooting during blind scans after deleting my database and reloading a known good database file... this has really been a thorn in my side for finding feeds!

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cpr43
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Re: V8UHD Rebooting during Blind Scan

Post by cpr43 »

betnar93 wrote:
Mon Nov 30, 2020 11:33 pm
Any news on a fix?? My receiver is now rebooting during blind scans after deleting my database and reloading a known good database file... this has really been a thorn in my side for finding feeds!
Did you updated to V.216 11/25??

frankviana
Posts: 57
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Location: Brasil

Re: V8UHD Rebooting during Blind Scan

Post by frankviana »

For me, solve last firmware. No rebooting anymore.

Thanks
V8UHD, GTC, SX88+, Zero 4K, Mecool K1/K2/K3, Koqit K1 mini, TBS 5520se, TBS 5925, TBS 6922se, AZBOX Premium+, Rasp Pi 2/3, Orange Pi PC, Satlink 6960, Satlink 6932, V8, V8 Meter, S270 ISDB-T. Motorized dish - 5m (20ºE - 116.8ºW).

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Tom.w
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Re: V8UHD Rebooting during Blind Scan

Post by Tom.w »

cpr43 wrote:
Tue Dec 01, 2020 12:15 am
betnar93 wrote:
Mon Nov 30, 2020 11:33 pm
Any news on a fix?? My receiver is now rebooting during blind scans after deleting my database and reloading a known good database file... this has really been a thorn in my side for finding feeds!
Did you updated to V.216 11/25??
please confirm you updated to the V.216 11/25, if it is rebooting during blind scans,please backup your database then send it to me.

betnar93
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Re: V8UHD Rebooting during Blind Scan

Post by betnar93 »

cpr43 wrote:
Tue Dec 01, 2020 12:15 am
betnar93 wrote:
Mon Nov 30, 2020 11:33 pm
Any news on a fix?? My receiver is now rebooting during blind scans after deleting my database and reloading a known good database file... this has really been a thorn in my side for finding feeds!
Did you updated to V.216 11/25??
No, I missed the release. I didn't see it listed as a fix for this issue either. I will install it ASAP!

fidel
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Joined: Mon Feb 05, 2018 6:05 pm

Re: V8UHD Rebooting during Blind Scan

Post by fidel »

Buenas a mi me vuelve a pasar lo mismo escaneo con búsqueda ciega en satélite Eutelsat 10A (10.0°E) y satélite Eutelsat 7B - 7C (7.0°E) y se reinicia todas las veces .tengo puesto el ultimo Firmware (26/2/2021) GTMEDIA V8UHD .Habrá solución ,gracias y un saludo,o solo me pasa a mi

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Tom.w
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Re: V8UHD Rebooting during Blind Scan

Post by Tom.w »

fidel wrote:
Sun Mar 14, 2021 7:27 am
Buenas a mi me vuelve a pasar lo mismo escaneo con búsqueda ciega en satélite Eutelsat 10A (10.0°E) y satélite Eutelsat 7B - 7C (7.0°E) y se reinicia todas las veces .tengo puesto el ultimo Firmware (26/2/2021) GTMEDIA V8UHD .Habrá solución ,gracias y un saludo,o solo me pasa a mi
hello
when this is happened, how many channels do you get?
then after the box reboots,please export the firmware ,then send it to me(support@gtmedia.cc)

fidel
Posts: 97
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Re: V8UHD Rebooting during Blind Scan

Post by fidel »

Buenas desinstale el firmware y volví a instalarlo, y metí una lista nueva de canales y ahora parece que no se reinicia ,Gracias

grchris
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Re: V8UHD Rebooting during Blind Scan

Post by grchris »

grchris wrote:
Mon Nov 16, 2020 3:43 pm
betnar93 wrote:
Tue Oct 20, 2020 6:19 pm
Hello, I have a V8UHD that suddenly stopped completing blind scans.

I have 2700 TV and 1090 Radio channels. Is this too many for the receiver?? Someone suggested deleting some channels and trying again.

I deleted 30 channels and tried another blind scan, but it reboots everytime around 10-15sec into the scan after it starts detecting channels.
I have the same problem
whichever satellite i go to crashes in blind scans
i put GTMedia_V8UHD_V228_2021.08.19.zip
and same problem all satellite....after 1-2 frequency.....

pls fixit!!!!

thanks

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Feralkiwi
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Re: V8UHD Rebooting during Blind Scan

Post by Feralkiwi »

Try scanning just the radio only or just the TV only.
You can also scan just the FTA or the PayTV channels.

You can also set the antenna setting to just V or H while you scan to limit the number of channel you get.
If you are using a universal LNB you can also set for 10600 and 22kHz ON and 9750 22kHz OFF and scan only the upper or lower band to stop the number of channels scanned in exceeding what the unit can store temporarily.

This issue has come up before, and most users solve it by not scanning the radio channels.
Some software fixes have been made for this.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

grchris
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Re: V8UHD Rebooting during Blind Scan

Post by grchris »

Thanks for your answer
I thought he was finding a channel of his own and it was leaking .... but I deleted all the channels ....to scan
I just tried to scan only fta...or radio ... but again the same boot.....
scans 2-3 frequencies on all satellites but again the same boot...

STRETCH
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Re: V8UHD Rebooting during Blind Scan

Post by STRETCH »

Is the rebooting of your receiver just on one satellite, or all satellites that you try.

Den

grchris
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Re: V8UHD Rebooting during Blind Scan

Post by grchris »

on all satellites

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