v8x multimedia permanently crashing

[therenard]

Hello
on the v8x receiver start multimedia (video, music, image) from the usb port, test with an external usb or hdd key crashes very very often instability of the system impossible to use, causes the demodulator to crash, having to disconnect it from the mains .
test with all firmware versions always the same default. is there a way to control and remedy it? ?
thank you for your attention

[Feralkiwi]

Are you using a large hard drive on the USB port that is taking too much power from the unit?

If so try with a small USB stick.
Also try a 2A 12V power supply.

Owen

[therenard]

Good evening
whether you have a usb key of 8 giga or 16 or more usb2 or usb 3 or hard drive of 1 to the problem and the same one starts to visualize a movie a photo or music after several manipulation with the remote control to change photo music or video the demodulator crash and impossible to stop it is forced to stop with the switch at the back.
test with the last 3 firmwares same problem.
the system crashes very quickly as soon as you switch from a photo video or music mode from one to the other.
translated with google
thank

[therenard]

Hello
after another test on a 16 gb usb key and change the power supply
which was already a 12v 2A by a 12v 5A the multimedia system always crashed but I noticed that it was done mainly in music mode the sound this mixed with the chain we were watching and which is in the window on the right and after several change from music to video then music then video or photo then music ........ the system crashes. so it's the music that makes it crash (mp3 music)
if we only watch the video or the photos no music it works correctly.
test to be done by other user for confirmation
thank you

[Tom.w]

hello

you mean you continue switch the funticon video->music-->Picture-->Record,the box will be crashed? yes or no?
and you also find if there is no music file, switch the function video->music-->Picture-->Record, it will be ok?

[therenard]

Hello
on the usb key is to mix video in avi and mkv for photos as jpg and music as mp3.
if we read a piece of video for a few minutes then we switch to any music we listen to for a few minutes then switch to reading some photo then return to music playback for about 10 seconds or more then video playback for a few minutes then audio return on sound starts not to be correct and then v8x crash.
read only video ok read only photo ok but as soon as we mix with the three random crash modes.

[therenard]

photo screen -1

[therenard]

photo screen -2

[Tom.w]

thank you very much
we will try to find out the rootcause of this issue

[therenard]

thank you for your research

[Lining]

photo screen -1

Which language mode do you use, let me see

[therenard]

Hello
French language

[therenard]

video bug.
here is what happens and after several times the manipulation to switch to video playback then passage to music listening then photo viewing and just before crash. test in English language same problem.