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Issues in respond commands
Posted: Fri Jul 30, 2021 5:53 pm
by etaesj
can anyone help me with this problem
I have 2 receiver V8 UHD
and the receiver doesn't respond quickly the remote control
I connect the remote with my tv and its connected and work very quickly
when I press power off on the remote control the tv responds very quickly but the receiver needs to press the remote control 4 to 5 times to the receiver respond. all commands and buttons on remote same this problem and my brother have same this receiver i don't know what is the problem
maybe the software need update
Re: Issues in respond commands
Posted: Fri Jul 30, 2021 8:56 pm
by cpr43
etaesj wrote: ↑Fri Jul 30, 2021 5:53 pm
can anyone help me with this problem
I have 2 receiver V8 UHD
and the receiver doesn't respond quickly the remote control
I connect the remote with my tv and its connected and work very quickly
when I press power off on the remote control the tv responds very quickly but the receiver needs to press the remote control 4 to 5 times to the receiver respond. all commands and buttons on remote same this problem and my brother have same this receiver i don't know what is the problem
maybe the software need update
Try moving the box left/ right/up and down and test until you find the best location.
Re: Issues in respond commands
Posted: Wed Aug 11, 2021 2:00 pm
by etaesj
cpr43 wrote: ↑Fri Jul 30, 2021 8:56 pm
etaesj wrote: ↑Fri Jul 30, 2021 5:53 pm
can anyone help me with this problem
I have 2 receiver V8 UHD
and the receiver doesn't respond quickly the remote control
I connect the remote with my tv and its connected and work very quickly
when I press power off on the remote control the tv responds very quickly but the receiver needs to press the remote control 4 to 5 times to the receiver respond. all commands and buttons on remote same this problem and my brother have same this receiver i don't know what is the problem
maybe the software need update
Try moving the box left/ right/up and down and test until you find the best location.
thank you very much for your support
I have tried this method
but i found this problem
when i try to open the receiver the receiver respond command directly and the space between receiver and remote control 20 cm, but when the receiver is turned on does not respond directly i don't know why
and when the recivere is turned on the receiver respond to remote control faster than when it turned off.
hope you understand me
Re: Issues in respond commands
Posted: Wed Aug 11, 2021 9:45 pm
by Feralkiwi
If you UHD unit is high up on a shelf, the commands from the remote are looking up on an angle.
Try moving the UHD on an angle facing down toward you so the IR remote signal can see the UHD box better.
Owen
Re: Issues in respond commands
Posted: Sun Aug 15, 2021 10:00 am
by etaesj
Feralkiwi wrote: ↑Wed Aug 11, 2021 9:45 pm
If you UHD unit is high up on a shelf, the commands from the remote are looking up on an angle.
Try moving the UHD on an angle facing down toward you so the IR remote signal can see the UHD box better.
Owen
I have tried all the methods, but the real problem is that the receiver responds faster while the device is turned off, but when the device is on, the response is slow,
Please try again, you will notice this problem.
Open the receiver, you will find that the command was responded very quickly, but try to turn off the receiver, you will find that it is slow to respond, and I asked a receiver technician and he told me it could be a software problem, can you test it again
best regards
Re: Issues in respond commands
Posted: Sun Aug 15, 2021 1:04 pm
by ah_es_2000
etaesj wrote: ↑Fri Jul 30, 2021 5:53 pm
can anyone help me with this problem
I have 2 receiver V8 UHD
and the receiver doesn't respond quickly the remote control
I connect the remote with my tv and its connected and work very quickly
when I press power off on the remote control the tv responds very quickly but the receiver needs to press the remote control 4 to 5 times to the receiver respond. all commands and buttons on remote same this problem and my brother have same this receiver i don't know what is the problem
maybe the software need update
i have same this problem
need to press from 3 to 5 times to respond the command from remote control within the receiver is work on
Re: Issues in respond commands
Posted: Mon Sep 20, 2021 2:54 pm
by etaesj
can any one help us to solve this problem
Re: Issues in respond commands
Posted: Mon Sep 20, 2021 9:45 pm
by Feralkiwi
Is this just that the unit does get the "OFF" command, but takes some time to shut down before it changes the LED to red?
Try just pressing once and wait to see if it shuts down.
I have notes that the new GT Combo Android unit takes a long time (10 seconds) before it shows a red LED when sent to standby.
Owen
Re: Issues in respond commands
Posted: Tue Sep 21, 2021 9:31 am
by etaesj
Feralkiwi wrote: ↑Mon Sep 20, 2021 9:45 pm
Is this just that the unit does get the "OFF" command, but takes some time to shut down before it changes the LED to red?
Try just pressing once and wait to see if it shuts down.
I have notes that the new GT Combo Android unit takes a long time (10 seconds) before it shows a red LED when sent to standby.
Owen
i think this problem in the software because all 3 button on remote control connected with my tv
and its respond the command very quickly from the gtmedia remote
but when change the channel or press any button does not respond quickly same tv
take second or need to press more than 4 times to respond
the receiver is very excellent and remote control also very excellent
but the software need solve this issue
Re: Issues in respond commands
Posted: Tue Sep 21, 2021 10:03 pm
by Feralkiwi
Maybe you have a lot of Bluetooth running in your area.
Try un pairing the remote so that it runs as a normal infra red ( IR ) remote.
The TV button section at the top is IR.
There is an option in the Home / Menu / settings (Top left, not the clock) and then Remotes and Accessories.
There is also the option Setup Wizard that you can use to repair it.
The wizard may also help by setting up on a different Bluetooth frequency.
Owen