Please EPG Function V8 UHD

V8 NOVA / V8 HONOR / V8 PRO2/V8 UHD / V8X

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yayadie
Posts: 97
Joined: Mon Nov 02, 2020 7:07 pm

Please EPG Function V8 UHD

Post by yayadie »

Hi,

Please activate this function, at least for Amazonas 61W, Star One 70W, and Arsat 2 81W... The most channel show "no content"... The v7 plus works perfectly about EPG function... Please, thanks a lot...

yayadie
Posts: 97
Joined: Mon Nov 02, 2020 7:07 pm

Re: Please EPG Function V8 UHD

Post by yayadie »

I didn´t see the new firmaware 20/10/2021, I will try and let you know... thanks!!!

yayadie
Posts: 97
Joined: Mon Nov 02, 2020 7:07 pm

Re: Please EPG Function V8 UHD

Post by yayadie »

It´s the same, the most channel don´t read the EPG... do you know why? Can you plan to fix it? Most cheapest receiver have it...

yayadie
Posts: 97
Joined: Mon Nov 02, 2020 7:07 pm

Re: Please EPG Function V8 UHD

Post by yayadie »

Anyone of the gtmedia team?

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Tom.w
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Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: Please EPG Function V8 UHD

Post by Tom.w »

hello
please help us record the tp data by the user guide GTMEDIA_V8UHD_How_to_record_Ts 2020.7.21.zip(viewtopic.php?f=67&t=12407),then send the file to us.
and take some photos of the epg information of v7plus and v8uhd.
we will check it.

yayadie
Posts: 97
Joined: Mon Nov 02, 2020 7:07 pm

Re: Please EPG Function V8 UHD

Post by yayadie »

Sent to support@gtmedia.cc!!!
I thank the team if they can solve it ... I sent you the comparative photos of both receivers where you can see that the EPG function works in the v7 plus. I also sent you the tp data record. Greetings!


Tom.w wrote:
Thu Nov 11, 2021 10:30 am
hello
please help us record the tp data by the user guide GTMEDIA_V8UHD_How_to_record_Ts 2020.7.21.zip(viewtopic.php?f=67&t=12407),then send the file to us.
and take some photos of the epg information of v7plus and v8uhd.
we will check it.

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Lining
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Posts: 1169
Joined: Thu Aug 11, 2016 11:14 am

Re: Please EPG Function V8 UHD

Post by Lining »

yayadie wrote:
Thu Nov 11, 2021 4:05 pm
Sent to support@gtmedia.cc!!!
I thank the team if they can solve it ... I sent you the comparative photos of both receivers where you can see that the EPG function works in the v7 plus. I also sent you the tp data record. Greetings!


Tom.w wrote:
Thu Nov 11, 2021 10:30 am
hello
please help us record the tp data by the user guide GTMEDIA_V8UHD_How_to_record_Ts 2020.7.21.zip(viewtopic.php?f=67&t=12407),then send the file to us.
and take some photos of the epg information of v7plus and v8uhd.
we will check it.
Hello, please check if your time is set OK
2.png
2.png (125.91 KiB) Viewed 1299 times
1.png
1.png (119.78 KiB) Viewed 1299 times
FREESAT brand change GT MEDlA

yayadie
Posts: 97
Joined: Mon Nov 02, 2020 7:07 pm

Re: Please EPG Function V8 UHD

Post by yayadie »

The time is OK

Lining wrote:
Fri Nov 12, 2021 10:47 am
yayadie wrote:
Thu Nov 11, 2021 4:05 pm
Sent to support@gtmedia.cc!!!
I thank the team if they can solve it ... I sent you the comparative photos of both receivers where you can see that the EPG function works in the v7 plus. I also sent you the tp data record. Greetings!


Tom.w wrote:
Thu Nov 11, 2021 10:30 am
hello
please help us record the tp data by the user guide GTMEDIA_V8UHD_How_to_record_Ts 2020.7.21.zip(viewtopic.php?f=67&t=12407),then send the file to us.
and take some photos of the epg information of v7plus and v8uhd.
we will check it.
Hello, please check if your time is set OK
2.png
1.png

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: Please EPG Function V8 UHD

Post by Tom.w »

yayadie wrote:
Fri Nov 12, 2021 12:59 pm
The time is OK

Lining wrote:
Fri Nov 12, 2021 10:47 am
yayadie wrote:
Thu Nov 11, 2021 4:05 pm
Sent to support@gtmedia.cc!!!
I thank the team if they can solve it ... I sent you the comparative photos of both receivers where you can see that the EPG function works in the v7 plus. I also sent you the tp data record. Greetings!


Tom.w wrote:
Thu Nov 11, 2021 10:30 am
hello
please help us record the tp data by the user guide GTMEDIA_V8UHD_How_to_record_Ts 2020.7.21.zip(viewtopic.php?f=67&t=12407),then send the file to us.
and take some photos of the epg information of v7plus and v8uhd.
we will check it.
Hello, please check if your time is set OK
2.png
1.png
with your record the file, we test it in our side, the v8uhd can show the epg information.
So please tell us your local time setting

yayadie
Posts: 97
Joined: Mon Nov 02, 2020 7:07 pm

Re: Please EPG Function V8 UHD

Post by yayadie »

Look the pictures, the v7 plus is configure iqual that v8uhd...

Tom.w wrote:
Mon Nov 15, 2021 6:57 am
yayadie wrote:
Fri Nov 12, 2021 12:59 pm
The time is OK

Lining wrote:
Fri Nov 12, 2021 10:47 am
yayadie wrote:
Thu Nov 11, 2021 4:05 pm
Sent to support@gtmedia.cc!!!
I thank the team if they can solve it ... I sent you the comparative photos of both receivers where you can see that the EPG function works in the v7 plus. I also sent you the tp data record. Greetings!


Tom.w wrote:
Thu Nov 11, 2021 10:30 am
hello
please help us record the tp data by the user guide GTMEDIA_V8UHD_How_to_record_Ts 2020.7.21.zip(viewtopic.php?f=67&t=12407),then send the file to us.
and take some photos of the epg information of v7plus and v8uhd.
we will check it.
Hello, please check if your time is set OK
2.png
1.png
with your record the file, we test it in our side, the v8uhd can show the epg information.
So please tell us your local time setting
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WhatsApp Image 2021-11-15 at 16.37.56.jpeg (104.84 KiB) Viewed 1181 times
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yayadie
Posts: 97
Joined: Mon Nov 02, 2020 7:07 pm

Re: Please EPG Function V8 UHD

Post by yayadie »

Can you check it?

Tom.w wrote:
Mon Nov 15, 2021 6:57 am
yayadie wrote:
Fri Nov 12, 2021 12:59 pm
The time is OK

Lining wrote:
Fri Nov 12, 2021 10:47 am
yayadie wrote:
Thu Nov 11, 2021 4:05 pm
Sent to support@gtmedia.cc!!!
I thank the team if they can solve it ... I sent you the comparative photos of both receivers where you can see that the EPG function works in the v7 plus. I also sent you the tp data record. Greetings!


Tom.w wrote:
Thu Nov 11, 2021 10:30 am
hello
please help us record the tp data by the user guide GTMEDIA_V8UHD_How_to_record_Ts 2020.7.21.zip(viewtopic.php?f=67&t=12407),then send the file to us.
and take some photos of the epg information of v7plus and v8uhd.
we will check it.
Hello, please check if your time is set OK
2.png
1.png
with your record the file, we test it in our side, the v8uhd can show the epg information.
So please tell us your local time setting

yayadie
Posts: 97
Joined: Mon Nov 02, 2020 7:07 pm

Re: Please EPG Function V8 UHD

Post by yayadie »

Can you see it this issue please? Thanks

User avatar
Tom.w
网站管理员
Posts: 1786
Joined: Mon Jul 27, 2020 3:58 am

Re: Please EPG Function V8 UHD

Post by Tom.w »

hello
We have not reproduced the issue you reported with the ts file.
So please help us to record the transponder(11174H27897)data,then send the file to us again.
we will test it again.

User avatar
CAJE
网站管理员
Posts: 2262
Joined: Sun Dec 06, 2020 8:00 pm

Re: Please EPG Function V8 UHD

Post by CAJE »

Tom.w wrote:
Wed Jan 05, 2022 8:46 am
hello
We have not reproduced the issue you reported with the ts file.
So please help us to record the transponder(11174H27897)data,then send the file to us again.
we will test it again.
Because when starting the TS on a frequency there are no failures, it is when you look for another channel or change polarization, in each MUX a channel fails and it is random depends on how it has been activated, I use a USB to update the data of the TS in the that there is no EPG that is a bug in the firmware from the V9Super

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