GTMedia V8 UHD not working

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Qayro
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GTMedia V8 UHD not working

Post by Qayro »

I bought the device today. While scanning the channel, the image is gone and it is not working now. The green led light on the device is on.Please help me.

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Tom.w
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Re: GTMedia V8 UHD not working

Post by Tom.w »

Qayro wrote:
Thu Dec 02, 2021 12:46 am
I bought the device today. While scanning the channel, the image is gone and it is not working now. The green led light on the device is on.Please help me.
please try to do the usb force upgrade, if can not recovery,please try to contact the seller.

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »

I tried but no result.
Last edited by Qayro on Thu Dec 02, 2021 6:14 pm, edited 1 time in total.

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »

Tom.w wrote:
Thu Dec 02, 2021 2:38 am
Qayro wrote:
Thu Dec 02, 2021 12:46 am
I bought the device today. While scanning the channel, the image is gone and it is not working now. The green led light on the device is on.Please help me.
please try to do the usb force upgrade, if can not recovery,please try to contact the seller.
I tried but no result.

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Feralkiwi
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Re: GTMedia V8 UHD not working

Post by Feralkiwi »

Here are my notes on flash.bin recovery

flash.bin recovery is done like this.

Place a copy of the unpacked software (the .bin file) on a USB stick and rename it "flash.bin"
With the USB in the unit, power on while repeat pressing "Menu" on the remote.
The unit should reload the software.

Also other users say that you must use a USB stick, not a card holder etc and that stick must be 32Gb or under.
Use the rear USB port on units that have two ports.

I have had units that will not recover.
Try using the same software as was in the unit when it crashed, not the new update software.
You must use the correct software, ie that for the V7HD for the V7HD etc, not software for any other freesat units.

Try even older software as the file for flash.bin.

Look at the LED in the USB stick. When the TV shows the message "USB Upgrade, do not turn off" you should see the LED on the USB flash as the file is loaded.
The USB LED should also flash a few times as the unit first powers on and looks at it.
Also users have said to use the rear USB port for this on V8 units.

New information: Users are reporting that naming the file "Flash.bin" with a capital has worked where "flash.bin" has not. This is with the Nova units mostly.

Edited 24 Aug 2021
I found that a USB stick with a lot (more than 30+) .bin files on it, my UHD unit would not show the new software file in the menus.
This suggests that having too many .bin files on the USB stick can also be a problem.
I moved most of the file into a folder and it then showed the file.
Keep only one or two files in the main directory.

Edited 21 Sept 2021
From the PDF file for the V7 V8.
6. V7 V8 USB forced upgrade:::
6.1. Connect the power, and press “MENU” continuously with the remote control.
Note: Press the button continuously.
This should read repeatedly"

6.2.Digital tube shows UP9,,,After releasing the MENU button, enter the upgrade mode

Good luck

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »

the result is still the same. it didn't work

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Feralkiwi
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Re: GTMedia V8 UHD not working

Post by Feralkiwi »

Is just the green LED on in the front of the box?
Is there any other things lit?
Do you see anything on your TV?

Check that your USB stick only has a few files on it.
Not the file name flash.bin is all lower case letters.

Try a different USB stick, fat32 format is best.

Some users have had luck after leaving the box un powered for two days.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »

Only the green led is on. There is no image. I have tried all the ways. Do we have to hold down the menu button or will we press it repeatedly?

STRETCH
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Re: GTMedia V8 UHD not working

Post by STRETCH »

Just keep pressing the (Menu) button (Repeatedly).

Den

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Feralkiwi
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Re: GTMedia V8 UHD not working

Post by Feralkiwi »

I think your unit may have a UP9 fault.
Normally the unit will show UP9 on the front panel.

Some units loose their serial number and will not force recover.
Tom.w has been sending software versions for recovery of these.

PM Tom.w with your box name and serial number and a link to this post.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »

I sent a pm

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »

I await your response.

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Feralkiwi
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Re: GTMedia V8 UHD not working

Post by Feralkiwi »

I did send Tom.w a PM about this post.

I hope he sees it today.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »

I guess it won't help :|

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »

Kutu adı: V8 UHD 4K ULTRA HD COMBO ALICI
Seri no : V8UC2107016529

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »


Qayro
Posts: 12
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Re: GTMedia V8 UHD not working

Post by Qayro »


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Tom.w
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Re: GTMedia V8 UHD not working

Post by Tom.w »

Qayro wrote:
Fri Dec 17, 2021 9:54 pm
https://ibb.co/8bx3f3j
If the box is within the warranty period, please contact the seller for a new one. If the box is not within the warranty period, please try to use the serial port to upgrade.

Qayro
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Re: GTMedia V8 UHD not working

Post by Qayro »

Can you send me the flash dump file so that I can recover the device?

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Feralkiwi
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Re: GTMedia V8 UHD not working

Post by Feralkiwi »

Tom.w
This unit looks like it is in a no serial number lock / UP9 fault.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

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