UP9 Error

V8 NOVA / V8 HONOR / V8 PRO2/V8 UHD / V8X

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WAMAN
Posts: 12
Joined: Tue Sep 07, 2021 2:17 am

UP9 Error

Post by WAMAN »

I bought a V8-UHD receiver in September, no problems till today
I was blind scanning and I noticed my TV screen went blank and receiver shows UP9
I tried some things I read, to rename bin file, press menu repeatedly after boot, using fat32 15 gb usb
I hooked up my laptop for pal mode, nothing on the pc screen to try.
Any help to try something else is welcome

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Tom.w
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Re: UP9 Error

Post by Tom.w »

hello
please send your box SN to us.
we will check it how to do it.

WAMAN
Posts: 12
Joined: Tue Sep 07, 2021 2:17 am

Re: UP9 Error

Post by WAMAN »

Thanks for the reply, I contacted My Dealer, he is suppose to be replacing the unit

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Feralkiwi
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Re: UP9 Error

Post by Feralkiwi »

WAMAN wrote:
Mon Dec 27, 2021 1:21 pm
Thanks for the reply, I contacted My Dealer, he is suppose to be replacing the unit
This has happened to other users.
The issue is the box will not force recover because it can not see its own serial number.

As Tom.w asked, send your serial number and he will send you software to recover with your serial number in it.

This has recovered many users from UP9.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

WAMAN
Posts: 12
Joined: Tue Sep 07, 2021 2:17 am

Re: UP9 Error

Post by WAMAN »

Tom.w wrote:
Wed Dec 22, 2021 7:08 am
hello
please send your box SN to us.
we will check it how to do it.
Serial number sent To You in a PM

Thanks

WAMAN
Posts: 12
Joined: Tue Sep 07, 2021 2:17 am

Re: UP9 Error

Post by WAMAN »

I was able to flash My receiver succesfully, Tom sent Me a link with pictures
for Null modem cable for pin selection.
I updated the software to newest after it came back up.
No more UP9 :D
Thanks

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Feralkiwi
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Re: UP9 Error

Post by Feralkiwi »

WAMAN wrote:
Fri Dec 31, 2021 4:25 pm
I was able to flash My receiver succesfully, Tom sent Me a link with pictures
for Null modem cable for pin selection.
I updated the software to newest after it came back up.
No more UP9 :D
Thanks
Good to hear.

It is a very rare fault, the box loosing its serial number, but GT Media have found a way to fix it.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

0Danny0
Posts: 2
Joined: Sun Feb 27, 2022 6:46 pm

Re: UP9 Error

Post by 0Danny0 »

Hola tengo ese mismo error, al encender me aparece err1, up9. Que debo hacer ? Se necesita enviar el número de serie?
Mil gracias 🙂

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Feralkiwi
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Re: UP9 Error

Post by Feralkiwi »

If the serial number showing in the UP9 screen has "xxxxx" instead of correct number, then yes you will need to PM (private message) Tom.w with this problem and your serial number.

If the number is there you can recover using the forced recovery instructions here.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

0Danny0
Posts: 2
Joined: Sun Feb 27, 2022 6:46 pm

Re: UP9 Error

Post by 0Danny0 »

Muchas gracias por la atención.
Le mandé privado, y esperé su respuesta.
De nuevo, gracias.

blukudut
Posts: 6
Joined: Wed May 25, 2022 3:06 am

Re: UP9 Error

Post by blukudut »

Hi guys,

Unfortunately I got similar problem.

Hi tom - sent you a pm, appreciate your help.

Thanks!

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Feralkiwi
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Re: UP9 Error

Post by Feralkiwi »

blukudut wrote:
Wed May 25, 2022 3:40 am
Hi guys,

Unfortunately I got similar problem.

Hi tom - sent you a pm, appreciate your help.

Thanks!
Have a look at these instructions too.


Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

blukudut
Posts: 6
Joined: Wed May 25, 2022 3:06 am

Re: UP9 Error

Post by blukudut »

Feralkiwi wrote:
Wed May 25, 2022 9:03 pm
blukudut wrote:
Wed May 25, 2022 3:40 am
Hi guys,

Unfortunately I got similar problem.

Hi tom - sent you a pm, appreciate your help.

Thanks!
Have a look at these instructions too.


Owen
Many thanks Owen!

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