Newer Remote for V8X doesn't work on older V8X unit

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phil1234
Posts: 5
Joined: Sat May 14, 2022 12:53 pm

Newer Remote for V8X doesn't work on older V8X unit

Post by phil1234 »

Hello all,

I have bought my first GTMedia V8X box early 2021 with old remote and recently same one but with new remote. As new remote is much better I bought same newer remote for my older V8X box but it doesn't work on it.

Whats weird is that old remote works on newer V8X but on older V8X only older works. I was looking for any info on forum but couldn't find, was there any firmware update that added support for newer remote or I need to do something else? Both boxes exactly the same model N30SX1-GN so I believe must be something in software.

Thanks in advance
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Delirium
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Joined: Sat Mar 02, 2019 6:39 am
Location: Italy

Re: Newer Remote for V8X doesn't work on older V8X unit

Post by Delirium »

On the left the remote is for V7 Pro.
GTX Combo - V8 UHD - GT combo - V8 Finder Pro - V7 Pro - V8X - V8 Turbo - X8 - X8 combo - V8 Pro 2 - D2 DAB+

phil1234
Posts: 5
Joined: Sat May 14, 2022 12:53 pm

Re: Newer Remote for V8X doesn't work on older V8X unit

Post by phil1234 »

Delirium wrote:
Sat May 14, 2022 5:27 pm
On the left the remote is for V7 Pro.
Thats the remote I got with brand new V8X, it may be one that goes with V7 pro as well but its for V8X as well

Delirium
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Joined: Sat Mar 02, 2019 6:39 am
Location: Italy

Re: Newer Remote for V8X doesn't work on older V8X unit

Post by Delirium »

Image (clic to enlarge)
GTX Combo - V8 UHD - GT combo - V8 Finder Pro - V7 Pro - V8X - V8 Turbo - X8 - X8 combo - V8 Pro 2 - D2 DAB+

phil1234
Posts: 5
Joined: Sat May 14, 2022 12:53 pm

Re: Newer Remote for V8X doesn't work on older V8X unit

Post by phil1234 »

Delirium wrote:
Sat May 14, 2022 6:26 pm
Image (clic to enlarge)
Ok fair but that doesnt explain why I cant use V7 remote on older V8X whereas works on newly bought V8X. Has to be something different within V8X. Btw that V7 remote I got with V8X in box so makes no sense to sell them with wrong remote?

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Feralkiwi
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Re: Newer Remote for V8X doesn't work on older V8X unit

Post by Feralkiwi »

This below from the V8Pro software updates.
I would expect the same support was added to the X8.

Look in the "Info" menu and see what software version your two units have.
The one that does not work the newer GT Media (based on V7 remote IR signals I think) is likely an older version of software.
Remember to save Ccam, user file and softcam.key etc before updating.

Owen
05/08/2021
Change log:
1.Add V7 remote control
V8Pro2_release_V519_20210805.zip
(5.53 MiB) Downloaded 1787 times
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

phil1234
Posts: 5
Joined: Sat May 14, 2022 12:53 pm

Re: Newer Remote for V8X doesn't work on older V8X unit

Post by phil1234 »

Feralkiwi wrote:
Sat May 14, 2022 9:02 pm
This below from the V8Pro software updates.
I would expect the same support was added to the X8.

Look in the "Info" menu and see what software version your two units have.
The one that does not work the newer GT Media (based on V7 remote IR signals I think) is likely an older version of software.
Remember to save Ccam, user file and softcam.key etc before updating.

Owen
05/08/2021
Change log:
1.Add V7 remote control
V8Pro2_release_V519_20210805.zip
(5.53 MiB) Downloaded 1787 times
Thank you so much for that info, SW on newer V8X box is V3.2.88.9.289 from 23/09/2021 which is released after quoted one so now it makes sense. I'll head to update the software now and hope that should do.
EDIT: now that I downloaded FW in readme it says:
21/04/2021
Change log:
1. Update YouTube
2. Update Polish
3. Update the short-circuit prompt
4. Support V7 remote control
5. AUTO BISS update
GTMEDIA_V8X_Product_V268_20210421.ZIP

phil1234
Posts: 5
Joined: Sat May 14, 2022 12:53 pm

Re: Newer Remote for V8X doesn't work on older V8X unit

Post by phil1234 »

So instead of updating to the newest I just dumped FW from the newer one and then updated older box with its FW and remote now works and all configs/setup/channels were already there within the dump as Ive already set them up. I'll update both to the newest FW once I get more time to play with it but so glad Its resolved now! Thank you so much

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