G2 Plus - Launching app error

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Vertexview
Posts: 10
Joined: Fri Apr 08, 2022 9:41 am

G2 Plus - Launching app error

Post by Vertexview »

Hello,
I have a problem launching an application that was installed from the Google Play Store on a G2 Plus box (Android 11).

This is the ARTE.TV application.
The ARTE icon that was installed on the home screen is clearly visible, but the application cannot be launched from there. No response after click ...
On the other hand, by going through the "Settings / Apps / Arte" menu, and selecting "Open", it is possible to launch the application correctly.

I performed the same type of installation for the PLEX application without difficulty for a launch from the home screen.

Is it possible to correct this anomaly ?
Thank you.

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Lining
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Posts: 1169
Joined: Thu Aug 11, 2016 11:14 am

Re: G2 Plus - Launching app error

Post by Lining »

Vertexview wrote:
Fri Apr 08, 2022 10:04 am
Hello,
I have a problem launching an application that was installed from the Google Play Store on a G2 Plus box (Android 11).

This is the ARTE.TV application.
The ARTE icon that was installed on the home screen is clearly visible, but the application cannot be launched from there. No response after click ...
On the other hand, by going through the "Settings / Apps / Arte" menu, and selecting "Open", it is possible to launch the application correctly.

I performed the same type of installation for the PLEX application without difficulty for a launch from the home screen.

Is it possible to correct this anomaly ?
Thank you.
Can you send your apk download and I'll check it out?
https://play.google.com/store/apps/deta ... arte.plus7
ARTE TV – Streaming et Replay?
FREESAT brand change GT MEDlA

Vertexview
Posts: 10
Joined: Fri Apr 08, 2022 9:41 am

Re: G2 Plus - Launching app error

Post by Vertexview »

Hi,
I don't know how to copy the concerned (installed) .apk file from the G2 Plus box, and send it to you for test !...
All i can say is that your Google Play link is correct.
It is "ARTE TV – Streaming et Replay" application.

In the GTMEDIA installed applications, it is mentionned the following informations:
. Version 3.2.2
. tv.arte.plus7
. Build number: 214400144

When i downloaded it from Google play in G2 Plus box, other informations were notified on screen:
. Updated: 25 Jan 2022
. App size: 12,77 Mo

I hope it will help for diagnostic.
Thank you

Adebitoaogt@eu
Posts: 1
Joined: Fri May 05, 2023 1:59 am

Re: G2 Plus - Launching app error

Post by Adebitoaogt@eu »

Gostaria de baixar atualização do gtmidiaplay

redwoods
网站管理员
Posts: 82
Joined: Tue Dec 04, 2018 1:56 am

Re: G2 Plus - Launching app error

Post by redwoods »

O GTPlayer está atualizado? Em qual plataforma?

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