Gtmedia D2 blank screen (HELP)

Talking about new market news, idea for life

Moderators: admin, GTMedia Team

Post Reply
Itay
Posts: 7
Joined: Thu Feb 13, 2020 8:02 am

Gtmedia D2 blank screen (HELP)

Post by Itay »

Hello.

My device GTmedia D2 is not working.

When I move the switch to music or the radio, the screen turns on, illuminated without text. When I switch the switch off, the device does not turn off.
Only when I remove the battery does the device turn off.
I mean, even when I transfer the update file to the removable disk and disconnect the USB cable, the device doesn't even turn off a few seconds later. This means the device is not updated.

I hope you understand the severity of the problem. The device does not respond. Therefore, either resetting, or re-burning the software in a different way than the ways you are proposing.


Can you send me software for a computer by which you can burn the d2 software on the device?

Very disappointing that the device is only 7 months old and is already broken
20200622_161823.jpg
20200622_161823.jpg (1.06 MiB) Viewed 165 times
20200622_161829.jpg
20200622_161829.jpg (1.73 MiB) Viewed 165 times

Itay
Posts: 7
Joined: Thu Feb 13, 2020 8:02 am

Re: Gtmedia D2 blank screen (HELP)

Post by Itay »

Anyone help?

User avatar
Feralkiwi
网站管理员
Posts: 4364
Joined: Fri Aug 12, 2016 6:51 am
Location: New Zealand

Re: Gtmedia D2 blank screen (HELP)

Post by Feralkiwi »

The file you download is a .zip folder, called, "DAB+(D2)firmware2019.06.13.zip"
You need to unpack that folder and use the .rel file called "dv_dab2.lz4.rel" on your USB stick for the update process as listed on the download page.

Owen
Dishes; 5x3m, 2.4m, 2.1m, 1.8m and 4.1m, 10+ ku, 2 movers, USARLS. Skybox F5, F5s, V6, V8. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder and Finder-Meter. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Itay
Posts: 7
Joined: Thu Feb 13, 2020 8:02 am

Re: Gtmedia D2 blank screen (HELP)

Post by Itay »

I will explain.
When I move the switch to music or the radio, the screen turns on, illuminated without text. When I switch the switch off, the device does not turn off.
Only when I remove the battery does the device turn off.
I mean, even when I transfer the update file to the removable disk and disconnect the USB cable, the device doesn't even turn off a few seconds later. This means the device is not updated.

I hope you understand the severity of the problem. The device does not respond. Therefore, either resetting, or re-burning the software in a different way than the ways you are proposing.

Thanks,
Itay

Itay
Posts: 7
Joined: Thu Feb 13, 2020 8:02 am

Re: Gtmedia D2 blank screen (HELP)

Post by Itay »

I understand a thing or two about technology, updates and the like. I've tried all the options.

As soon as the device switches to the ON position, the screen is off and will never turn off, until the moment I remove the battery. Therefore, he is unable to catch up.

User avatar
Feralkiwi
网站管理员
Posts: 4364
Joined: Fri Aug 12, 2016 6:51 am
Location: New Zealand

Re: Gtmedia D2 blank screen (HELP)

Post by Feralkiwi »

I will PM Lining on this.

I do not have one of these units to test with.

Maybe there are other user that have this unit that canhelp.

Owen
Dishes; 5x3m, 2.4m, 2.1m, 1.8m and 4.1m, 10+ ku, 2 movers, USARLS. Skybox F5, F5s, V6, V8. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder and Finder-Meter. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Itay
Posts: 7
Joined: Thu Feb 13, 2020 8:02 am

Re: Gtmedia D2 blank screen (HELP)

Post by Itay »

Solution, anyone?

Itay
Posts: 7
Joined: Thu Feb 13, 2020 8:02 am

Re: Gtmedia D2 blank screen (HELP)

Post by Itay »

Anyone have A tool to computer that I can burn the d2 software on the device? (Like ROM to android)

User avatar
Feralkiwi
网站管理员
Posts: 4364
Joined: Fri Aug 12, 2016 6:51 am
Location: New Zealand

Re: Gtmedia D2 blank screen (HELP)

Post by Feralkiwi »

I did pass this on to Freesat.

Owen
Dishes; 5x3m, 2.4m, 2.1m, 1.8m and 4.1m, 10+ ku, 2 movers, USARLS. Skybox F5, F5s, V6, V8. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder and Finder-Meter. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Post Reply