Error updating firmware

User Share channel list and channel information

Moderators: admin, GTMedia Team

Post Reply
Htxino
Posts: 3
Joined: Mon Mar 15, 2021 11:39 am

Error updating firmware

Post by Htxino »

After trying to update the firmware through the menu, and once the device was restarted; the enclosed image appeared and then I cannot mover forward. Whenever I try yo update, even through forced upgrade Mode, I always end Up on this Window. Can anyobody help me? I bought the decoder 48 hours algo :| :| :|
Attachments
16158235150588442291147955510538.jpg
16158235150588442291147955510538.jpg (2.45 MiB) Viewed 2704 times

User avatar
Feralkiwi
网站管理员
Posts: 8339
Joined: Fri Aug 12, 2016 6:51 am
Location: New Zealand

Re: Error updating firmware

Post by Feralkiwi »

That screen is the factory interface.

You will need to do a forced recovery.
There are instructions here.


Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Htxino
Posts: 3
Joined: Mon Mar 15, 2021 11:39 am

Re: Error updating firmware

Post by Htxino »

I have already followed those instructions and the result is always the same :|

User avatar
Feralkiwi
网站管理员
Posts: 8339
Joined: Fri Aug 12, 2016 6:51 am
Location: New Zealand

Re: Error updating firmware

Post by Feralkiwi »

Watch the LED on your USB stick. It should flash once as the unit powers on then a lot as it loads the flash.bin file.

If this is not happening then try another USB stick.

here are my notes on forced upgrade.

Owen

flash.bin recovery is done like this.

Place a copy of the unpacked software (the .bin file) on a USB stick and rename it "flash.bin"
With the USB in the unit, power on while repeat pressing "Menu" on the remote.
The unit should reload the software.

Also other users say that you must use a USB stick, not a card holder etc and that stick must be 32Gb or under.
Use the rear USB port on units that have two ports.

I have had units that will not recover.
Try using the same software as was in the unit when it crashed, not the new update software.
You must use the correct software, ie that for the V7HD for the V7HD etc, not software for any other freesat units.

Try even older software as the file for flash.bin.

Look at the LED in the USB stick. When the TV shows the message "USB Upgrade, do not turn off" you should see the LED on the USB flash as the file is loaded.
The USB LED should also flash a few times as the unit first powers on and looks at it.
Also users have said to use the rear USB port for this on V8 units.

Good luck

New information: Users are reporting that naming the file "Flash.bin" with a capital has worked where "flash.bin" has not. This is with the Nova units mostly.
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

Htxino
Posts: 3
Joined: Mon Mar 15, 2021 11:39 am

Re: Error updating firmware

Post by Htxino »

Thank you for your help! HAd it not been for your information I wouldn't have been able to solve the problem. Thanks a lot OWen!

Jimervil
Posts: 2
Joined: Mon Dec 21, 2020 8:20 pm

Re: Error updating firmware

Post by Jimervil »

tuve ese error, lo solucione formateando la memoria a formato fat32 y listo, problema resuelto.

User avatar
CAJE
网站管理员
Posts: 2262
Joined: Sun Dec 06, 2020 8:00 pm

Re: Error updating firmware

Post by CAJE »

Also other users say that you should use a USB stick, not a card holder etc, and that memory should be 32Gb or less.
Use the rear USB port on drives that have two ports.
It is false, any card holder device works, usb FAT, FAT32 and NTFS, it depends on the storage capacity, formatting erroneously, very important note the devices should not be formatted due to ignorance

MWIINGA
Posts: 17
Joined: Thu Jul 16, 2020 6:36 pm
Location: Zambia
Contact:

Re: Error updating firmware

Post by MWIINGA »

Hello I was upgrading my gtmedia v8x to the new software but after successful it's stack on boot nothing is showing kindly help me

MWIINGA
Posts: 17
Joined: Thu Jul 16, 2020 6:36 pm
Location: Zambia
Contact:

Re: Error updating firmware

Post by MWIINGA »

I was trying to upgrade my gtmedia v8x to New software after successful completion it stuck on boot any kindly help
I was trying to upgrade my gtmedia v8x to New software after successful completion it stuck on boot any kindly help
16744128338411959045864.jpg (2.64 MiB) Viewed 1068 times
Hello I was upgrading my gtmedia v8x to the new software but after successful it's stack on boot nothing is showing kindly help me

Post Reply

Return to “GTMEDIA_User Share”