ATTENTION ADMIN: Software download request please
Posted: Tue May 14, 2019 8:51 pm
I would like to download the latest software for my GTC, please. I am currently running GTC-C20.A6.3.45
I am having a number of issues which might have been fixed in a later version of the software, if one exists.
My problems relate to:
1) Disappearance of channels on power down and/or standby
2) Incomplete blind scan (missing channels after doing a scan (workaround with DiSEqC?)
3) DiSEqC work-around seems to yield more channels in the list but they don't necessarily have video & sound
I have compared the channels located by scanning and the channels actually received (i.e. sound and video, not just signal bar readings) with an independent satellite receiver (same LNB, though not at the same time of course). The other receiver locates and receives more channels every time.
My dish is pointing at Astra 19.2
Typical behaviour: A normal scan gives a lot fewer channels than I know to be on this satellite cluster.
A blind scan gives a lot more: KiKa but not n-tv and not KiKa HD (for instance)
A blind scan with DiSEqC enabled (although I am not using DiSQeC) seems to find loads more channels: including KiKa, KiKa HD and n-tv but when I go to, for example, KiKa HD there is no sound or video - even though I know it is currently transmitting (using another receiver). Odd, because the Stength and Quality bars show plenty of signal.
This is either very buggy software or I have a defective unit. I'm hoping that some of these issues have been addressed in later versions of the software. The Android side of the product seems to work pretty well, and the way the satellite tuner is integrated is quite nice. However, the satellite tuner software itself seems to work very poorly.
My previous post on this forum has not received any response yet... so I don't know if I am barking up the wrong tree posting here. Is this the only channel for technical support?
I am having a number of issues which might have been fixed in a later version of the software, if one exists.
My problems relate to:
1) Disappearance of channels on power down and/or standby
2) Incomplete blind scan (missing channels after doing a scan (workaround with DiSEqC?)
3) DiSEqC work-around seems to yield more channels in the list but they don't necessarily have video & sound
I have compared the channels located by scanning and the channels actually received (i.e. sound and video, not just signal bar readings) with an independent satellite receiver (same LNB, though not at the same time of course). The other receiver locates and receives more channels every time.
My dish is pointing at Astra 19.2
Typical behaviour: A normal scan gives a lot fewer channels than I know to be on this satellite cluster.
A blind scan gives a lot more: KiKa but not n-tv and not KiKa HD (for instance)
A blind scan with DiSEqC enabled (although I am not using DiSQeC) seems to find loads more channels: including KiKa, KiKa HD and n-tv but when I go to, for example, KiKa HD there is no sound or video - even though I know it is currently transmitting (using another receiver). Odd, because the Stength and Quality bars show plenty of signal.
This is either very buggy software or I have a defective unit. I'm hoping that some of these issues have been addressed in later versions of the software. The Android side of the product seems to work pretty well, and the way the satellite tuner is integrated is quite nice. However, the satellite tuner software itself seems to work very poorly.
My previous post on this forum has not received any response yet... so I don't know if I am barking up the wrong tree posting here. Is this the only channel for technical support?