Cannot update with the new firmware

GTMEDIA_GTX COMBO/GTX Twin/GTCOMBO /GTC /GTS /GTS-PRO /GTT2

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gipacu
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Cannot update with the new firmware

Post by gipacu »

i am stuck with the old firmware GTC-C20.A6.2.32-userdebug-201803052121-1520256073

any chance to get the new gtmedia firmware instead the old freesat

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cpr43
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Re: Cannot update with the new firmware

Post by cpr43 »

If your unit was not root it should update once connected to the web. Make sure it is internet connected either by wifi or ethernet cable.

gipacu
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Re: Cannot update with the new firmware

Post by gipacu »

cpr43 wrote:
Sat May 18, 2019 3:50 pm
If your unit was not root it should update once connected to the web. Make sure it is internet connected either by wifi or ethernet cable.

Is brand new. It is possible to get the firmware and install it with a usb drive?

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cpr43
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Re: Cannot update with the new firmware

Post by cpr43 »

gipacu wrote:
Sat May 18, 2019 4:16 pm
cpr43 wrote:
Sat May 18, 2019 3:50 pm
If your unit was not root it should update once connected to the web. Make sure it is internet connected either by wifi or ethernet cable.

Is brand new. It is possible to get the firmware and install it with a usb drive?
Send a PM to administrator Lining including your e-mail and unit serial number. He will them send you the files needed.

gipacu
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Re: Cannot update with the new firmware

Post by gipacu »

hope he will answer very soon.

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juan_vale
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Re: Cannot update with the new firmware

Post by juan_vale »

gipacu wrote:
Sat May 18, 2019 4:16 pm
Is brand new. It is possible to get the firmware and install it with a usb drive?
Does your serial number, on bottom of box, start with GTC or GC ???
No live links (Rule #18) highlight the URL and use the Code tag option "</>"
V7HD, V8SUPER, V8X, V7PRO, GTC, FORMULER F4(TURBO)

gipacu
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Re: Cannot update with the new firmware

Post by gipacu »

juan_vale wrote:
Sat May 18, 2019 6:10 pm
gipacu wrote:
Sat May 18, 2019 4:16 pm
Is brand new. It is possible to get the firmware and install it with a usb drive?
Does your serial number, on bottom of box, start with GTC or GC ???
GTC

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juan_vale
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Re: Cannot update with the new firmware

Post by juan_vale »

gipacu wrote:
Sat May 18, 2019 7:07 pm
juan_vale wrote:
Sat May 18, 2019 6:10 pm
gipacu wrote:
Sat May 18, 2019 4:16 pm
Is brand new. It is possible to get the firmware and install it with a usb drive?
Does your serial number, on bottom of box, start with GTC or GC ???
GTC
OK... well this has worked for me, you can try it and see if works, else wait for help ftom Lining.
hit MENU while booting, it will enter recovery and search gtmediaupdate.zip to upgrade your box
No live links (Rule #18) highlight the URL and use the Code tag option "</>"
V7HD, V8SUPER, V8X, V7PRO, GTC, FORMULER F4(TURBO)

gipacu
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Re: Cannot update with the new firmware

Post by gipacu »

Does not work for me since i havent the firmware zip

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juan_vale
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Re: Cannot update with the new firmware

Post by juan_vale »

gipacu wrote:
Sat May 18, 2019 8:33 pm
Does not work for me since i havent the firmware zip
It uses the firmware.zip stored in the box from it's last update... not to worry, Lining will send you what you need.
No live links (Rule #18) highlight the URL and use the Code tag option "</>"
V7HD, V8SUPER, V8X, V7PRO, GTC, FORMULER F4(TURBO)

gipacu
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Re: Cannot update with the new firmware

Post by gipacu »

Lining is not answering. Very bad assistance.

gipacu
Posts: 35
Joined: Fri Mar 08, 2019 10:08 am

Re: Cannot update with the new firmware

Post by gipacu »

Will be a day when Lining answer on PM or on some post

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cpr43
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Re: Cannot update with the new firmware

Post by cpr43 »

gipacu wrote:
Sun May 19, 2019 7:31 am
Lining is not answering. Very bad assistance.
Is is weekend at China. You will get your answer

gipacu
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Re: Cannot update with the new firmware

Post by gipacu »

No answer yet from Lining. I have 5 decoder that i cannot use because the verison installed is full of bugs.
I cannot believe that there is only one person give assistance. Next time i will buy the xxxxxxxxxxx

Edited:
no other brands ad

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juan_vale
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Re: Cannot update with the new firmware

Post by juan_vale »

What I don't understand is how you can have a " Is brand new. " unit with software from March 2018 with a unit that the factory has not shipped since late 2018. I bought my GTC in December 2018 and the serial number starts with GC, meaning it is a Version 3, you have the earlier Version 2 with the serial number starting with GTC.
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V7HD, V8SUPER, V8X, V7PRO, GTC, FORMULER F4(TURBO)

gipacu
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Re: Cannot update with the new firmware

Post by gipacu »

I mean that i bought this decoder on aliexpress 20 days ago. I didnt open one since i need one. Once i opened one of the 5 decoder, i was surprice that there was a very old version of the OS. (The one with the gold icons on the home page). The fact that is passed the time to open a dispute and i waste 300€ since this version of OS is full of bugs.

I do tried to contact Lining by pm and insted answer, he cancelled my pm.

This is not assistance.

I sent a new pm to Lining.... He will answer or he will cancel again??????

gipacu
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Re: Cannot update with the new firmware

Post by gipacu »

Lining cancelled again my pm...

There is a way to get a answer from this person?

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juan_vale
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Re: Cannot update with the new firmware

Post by juan_vale »

The way PMs work here is they stay in your outbox until they are read, so it means he read it... not that it was cancelled. From what you say I would say you are SOL... your complaint should be with the business that sold you the units and Aliexpress. If you had dealt with the factory you would have paid the same price, you would have PayPal to help you and they give you a year to raise a dispute and you would be certain to get genuine units, not seconds or clones.
Hopefully you will hear from Lining and get you out of this mess.
No live links (Rule #18) highlight the URL and use the Code tag option "</>"
V7HD, V8SUPER, V8X, V7PRO, GTC, FORMULER F4(TURBO)

gipacu
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Joined: Fri Mar 08, 2019 10:08 am

Re: Cannot update with the new firmware

Post by gipacu »

juan_vale wrote:
Tue May 21, 2019 4:34 am
The way PMs work here is they stay in your outbox until they are read, so it means he read it... not that it was cancelled. From what you say I would say you are SOL... your complaint should be with the business that sold you the units and Aliexpress. If you had dealt with the factory you would have paid the same price, you would have PayPal to help you and they give you a year to raise a dispute and you would be certain to get genuine units, not seconds or clones.
Hopefully you will hear from Lining and get you out of this mess.

Education for you is a option.

Whatever if is a clone, should get a answer from Lining and give a confermation so a have evidence to win the dispute.

gipacu
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Joined: Fri Mar 08, 2019 10:08 am

Re: Cannot update with the new firmware

Post by gipacu »

GTC2161804002791
GTC2161804002793
GTC2161804002794
GTC2161804002805
GTC2161804002810

Are this original or clones?

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juan_vale
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Re: Cannot update with the new firmware

Post by juan_vale »

If you go to the webpage of GTMedia ( https://www.freesat.cc/gtc_p0039.html ) at the bottom of the page there are some contact emails... while I am sure you will hear from Lining you could also try them. Clones have become a problem in the industry, all I am saying is to be 100% sure you are getting an original box is to purchase from GTMedia. Good luck to you....
No live links (Rule #18) highlight the URL and use the Code tag option "</>"
V7HD, V8SUPER, V8X, V7PRO, GTC, FORMULER F4(TURBO)

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