Yet again NO SIGNAL!

[dunem]

Hi.

I have the GTC hooked up to my sat dish and again after the firmware update I cannot get any signal at all.

The sat dish is working perfectly fine, aligned perfectly and works with other gt media sat boxes.

This box has absolutely no power to the dish at all.

Help please.

Other forum posts are useless to solving this issue.

Thanks.

[cpr43]

Hi.

I have the GTC hooked up to my sat dish and again after the firmware update I cannot get any signal at all.

The sat dish is working perfectly fine, aligned perfectly and works with other gt media sat boxes.

This box has absolutely no power to the dish at all.

Help please.

Other forum posts are useless to solving this issue.

Thanks.

Hello and Welcome

First, take some time and read forum rules here:

viewtopic.php?f=47&t=10263

Later, spend some time reading in the GTC forum. You will find this is a well know problem reported before. You need to go Menu, Installation, Antenna Setup and Choose Port 1 in Diseqc 1.0 for your sats. That will bring back you signal/quality levels.

[Hank4]

Hi.

I have the GTC hooked up to my sat dish and again after the firmware update I cannot get any signal at all.

The sat dish is working perfectly fine, aligned perfectly and works with other gt media sat boxes.

This box has absolutely no power to the dish at all.

Help please.

Other forum posts are useless to solving this issue.

Thanks.

I don’t know what there is about the GTC Android box but it exhibits problems processing the RF signal although it is properly connected and programed. After the last two updates, my GTC box would not scan in any channels although my other boxes would. When I was about to give up, I disconnected and reconnected the coax and finally got the signal. Other users have reported similar problems. Read other posts and learn. So don’t give up keep trying, if your box is in working order, it will eventually process the signal.
Good luck,
Hank

[victordennis]

Great reply hank

[mos]

yes it will work if you switch to another transpnder and then back again there is some lag but it will work

[Borjacr]

Hello all.
I have the same problem with my new GTS. I received it some days ago and I updated it at the first power-on to the last firmware version. It is hooked up to the dish (individual) and 0% signal and 0% quality at this moment. Other setboxes work with the same antenna, and the GTS works in other installation with communitarian dish.
I've tried all the "solutions" suggested in this forum but anyone works.
- Set Diseq 1.0 at port 1, doesn't work.
- Disconnect and connect the coaxial, doesn't work.
- Wait at the "Antenna configuration" menu screen, for 10 minutes, just for the lag at receiving the signal. It doesn't work.
- Change at that screen to another transponder and come back to the first one. It doesn't work.

Probably I not using the correct antenna configuration for individual installation.
I choose:
18V (V) / 13V (H)
Universal (9750-10600)
22K Auto

Are they right? What about the rest of the options?

Please, I would appreciate so much your help (answers both in English and in Spanish, are OK)
Thank you

[planchete]

I have the same problem.
Using all solutions and still not working.

[Borjacr]

@cpr43 Is there any news about this problem? is it something to include for fixing in the next firmware version?
Thank you.