Problem with fav groups

[JAKITAKI]

The problem is that I have the channels arranged in the favorite groups, and after scanning sat, the channels in the favorite groups have to be arranged again.
It does not help to turn LCN on / off.
Is there any way to do that.

[Tom.w]

hello
what product do you have

[JAKITAKI]

Oops ... sorry I forgot the most important

GTMedia GTC

[JAKITAKI]

Nobody knows the solution to this problem?

[rumensat]

its time bay the end, gtmedia to made usable software.
if they can not, please give to another company to made
this soft is terrible at all