Gtmedia Combo and Powervu channels, serious problems!!

GTMEDIA_GTX COMBO/GTX Twin/GTCOMBO /GTC /GTS /GTS-PRO /GTT2

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JSat
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Gtmedia Combo and Powervu channels, serious problems!!

Post by JSat »

In the last firmware update via OTA from Gtmedia Combo it got worse in the display and to open Powervu channels! Channels that open lock video from 40 seconds to 1 minute later. This on virtually every channel you open. It is also impossible to select another type of audio available on the channel. The channel subtitles selection option is not possible When available.

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cpr43
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by cpr43 »

JSat wrote:
Mon Jun 14, 2021 5:04 pm
In the last firmware update via OTA from Gtmedia Combo it got worse in the display and to open Powervu channels! Channels that open lock video from 40 seconds to 1 minute later. This on virtually every channel you open. It is also impossible to select another type of audio available on the channel. The channel subtitles selection option is not possible When available.
Hello

Until the Power Vu problem is fixed on next release you can TRY to unplug from power and power back after you on the channel for a few time.

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Feralkiwi
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by Feralkiwi »

I find changing channel from other types of video format like H264 helps.

I have reported the audio switch problem.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

joviedop104
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by joviedop104 »

Hi Feralkiwi and cpr43,

I have the same problems of PowerVu channels:
1. Language and Subtitle options cannot be selected once the channel opens
2. The video goes really slow for some h264 channels
3. The video and audio stops after 40-60 seconds and it does not continues
4. PVR cannot be enabled

I try the workarounds mentioned by @cpr43, but it did not work for me.

I'm running version GTCOMBO_v2.0_C20.A9.1.6_20210604.zip, on sat at 58w, channels of TPs 3720V and 3920H

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cpr43
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by cpr43 »

joviedop104 wrote:
Tue Jun 15, 2021 2:36 pm
Hi Feralkiwi and cpr43,

I have the same problems of PowerVu channels:
1. Language and Subtitle options cannot be selected once the channel opens
2. The video goes really slow for some h264 channels
3. The video and audio stops after 40-60 seconds and it does not continues
4. PVR cannot be enabled

I try the workarounds mentioned by @cpr43, but it did not work for me.

I'm running version GTCOMBO_v2.0_C20.A9.1.6_20210604.zip, on sat at 58w, channels of TPs 3720V and 3920H
I will recommend to make a copy of your DB. Do a Factory Reset. Re-install latest file by USB. Do another Factory Reset after loading file again.

viewtopic.php?f=56&t=22716 (Do Not Unzip. Use .zip file on USB)

Do the initial settings including internet conection

Re-scan or Re-install your backup DB

Test and post results

How to Factory Reset:

Settings (first from left to right after the time on top right app)

Device Preference

More Settings

System

Advanced

Reset Options

Erase all Data (Factory Reset)

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Feralkiwi
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by Feralkiwi »

Hi all

I have done some tests on this powervu stopping after 40-60 seconds.

It is internet related!!!!

It does not happen to powervu channels that do not autoroll often and seem to have the set key in the software, like BBC or CNBC on Intelsat19@166e.
It does happen to ABS CBN etc on the same satellite that have auto rolled emu codes listed in the softcam menu.

Edited:
TEST:
Power off / on
Tune to a auto rolled powervu channel.
Watch for 40-60 seconds until it stops video.
Connect the cable internet and the video starts again, This happened 1 out of 4 tests.
After connecting the internet change channel to another powervu on the same TP and I see "Scrambled".
Change again and the channel will play for a long time OK.
Disconnect internet and the channel still plays for a long time.

Not so, after a while they stop again and are difficult to get started again.
See below.


I have seen internet activity as a cause of many problems with this unit.
There is no way of disabling or removing GooglePlay.
The weather app is not working, but likely still repeat accessing the net as will the clock.

The net use light on my modem flashes at the same time as video freezes and I see "No Signal" on any channel.
This happens with or without the net connected.
Many things in this software are using or trying to use the net and this interrupts the video player.

This latest example with powervu again shows this clearly.

Owen

Edited added test
Test 2:
I did a DB export and Reset.
After that I imported my user data file and did NOT connect the net.
The powervu channel auto rolled and after one stoppage as the unit tried to access the net in the first few minutes after reboot the channel plays for a very long time.

By NOT connecting the net I prevent the download of 43Mb of data that happens after every reset / software update.
I think this is updates for GooglePlay etc.
Question?
Is it possible that GooglePlay has rights protection that is stopping the viewing of these auto rolled powervu channels?
My test above would then be the rights protection program checking on the net for info regarding the encrypted channel being viewed. After a while as I found above the longer play time ends and no more viewing is allowed.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

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alex.c
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by alex.c »

This is a known issue.
Please clear the "emmcache" of emulator reader in OSCAM and check this issue again.

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Feralkiwi
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by Feralkiwi »

alex.c wrote:
Wed Jun 16, 2021 4:20 am
This is a known issue.
Please clear the "emmcache" of emulator reader in OSCAM and check this issue again.
I did that once and it did not help
I get about 30 minutes watching after a reset, DB re laod before the channel stops and I then can not watch any powervu channels. This is with NO internet as above.
Is this related to the change you made to make powervu softcam line the same as the V8 units?

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

JSat
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Location: Brazil, RN, Jardim do Seridó

Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by JSat »

Unfortunately Gtmedia Combo was released with the same firmware issues that it has in GTC and GTS and were never completely fixed. I wonder if it wouldn't be better to revamp this entire Gtmedia Combo system to something more stable and practical in V8 Prime style.

STRETCH
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by STRETCH »

Would it be best just to have this just as a stand alone receiver with 4.2.2.

Den

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Feralkiwi
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by Feralkiwi »

I would still be happy with a browser etc, but get rid of GooglePlay.
Something is using a lot of internet data and time.
A big ask as Google is embedded.

Owen
Dishes; 3x3m, 2.4m and 4.1m, 10+ ku, 2 movers, USARLS. V8 Combo, Pro, V8 Golden, Nova V8Pro2, GTC, Super.V7HDs, Combo and V7s V7Plus Finder, Finder-Meter V8X / UHD V7Pro GT/XCombo. Sats 100.5E to 177W. I'm a Sat hobbyist who helps out.

joviedop104
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Location: Costa Rica

Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by joviedop104 »

Hi @cpr43 , I follow you instructions:

1. Factory reset
2. Re-install latests file
3. Factory reset
4. Re-scan

Results: all the problems still exists.
Add video reproduction problems on MPEG2 channels of TP 3760V at 58w

Alex mentioned "Please clear the "emmcache" of emulator reader in OSCAM and check this issue again."
How is it done?
cpr43 wrote:
Tue Jun 15, 2021 3:28 pm
joviedop104 wrote:
Tue Jun 15, 2021 2:36 pm
Hi Feralkiwi and cpr43,

I have the same problems of PowerVu channels:
1. Language and Subtitle options cannot be selected once the channel opens
2. The video goes really slow for some h264 channels
3. The video and audio stops after 40-60 seconds and it does not continues
4. PVR cannot be enabled

I try the workarounds mentioned by @cpr43, but it did not work for me.

I'm running version GTCOMBO_v2.0_C20.A9.1.6_20210604.zip, on sat at 58w, channels of TPs 3720V and 3920H
I will recommend to make a copy of your DB. Do a Factory Reset. Re-install latest file by USB. Do another Factory Reset after loading file again.

viewtopic.php?f=56&t=22716 (Do Not Unzip. Use .zip file on USB)

Do the initial settings including internet conection

Re-scan or Re-install your backup DB

Test and post results

How to Factory Reset:

Settings (first from left to right after the time on top right app)

Device Preference

More Settings

System

Advanced

Reset Options

Erase all Data (Factory Reset)

User avatar
cpr43
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by cpr43 »

Thats probably on the Files/oscam.server on Oscam but it will be better if @Alex.c give you instructions how.

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alex.c
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by alex.c »

We will release a new software to fix this powervu.
Please be patient, thank you.

joviedop104
Posts: 97
Joined: Mon Jul 02, 2018 4:24 pm
Location: Costa Rica

Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by joviedop104 »

Hi all,


In last firmware release (20210628) the Audio and Subtitle options now appears on the menu for PowerVu Channels.
PVR function now works :)

These are the issues that are now visible:
1) Audio switching does not work:
1.1 If I select a PowerVu channel and change the Audio, the video of the channel starts playing again from the moment I selected the channel
1.2 Only the first audio option works fine, if the audio is changed, the video is affected, it starts running slow and getting stuck
I looks like these issues where also reported in this post viewtopic.php?f=55&t=23148

2) Subtitle: I try to enalbed it, but the video stopped, and I had to reboot the box.
3) NON-PowerVu channels are also having problems while switching the Audio options
3.1 I did not investigate much, but I was looking at some channles at 70w, and I could not listen anything with the second audio option (channel Para mount HD)

On TDT channels the audio stops for like 4 seconds every once in a while, this issue was fixed on a previous version (the one before 20210628), but it start happening again.

I hope the next firmware will improve the user experience on PowerVu.

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Tom.w
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by Tom.w »

hello

about the audio switch issue, please help us pvr this channel, then send the file to us.
about the subtitle issue:please help us pvr this channel, then send the file to us.
about "audio stops for like 4 seconds every once in a while" issue:This problem should appear randomly between different versions. We have found the root cause of the problem and we are solving it.

Best Regards

joviedop104
Posts: 97
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Location: Costa Rica

Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by joviedop104 »

Hello Tom,

Please check your inbox.

Thanks for checking these issues.

-Johan

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Tom.w
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by Tom.w »

thank you very much
i will check it

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Lining
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Re: Gtmedia Combo and Powervu channels, serious problems!!

Post by Lining »

JSat wrote:
Mon Jun 14, 2021 5:04 pm
In the last firmware update via OTA from Gtmedia Combo it got worse in the display and to open Powervu channels! Channels that open lock video from 40 seconds to 1 minute later. This on virtually every channel you open. It is also impossible to select another type of audio available on the channel. The channel subtitles selection option is not possible When available.
Friends, we will check in the later version and fix the problem you said
FREESAT brand change GT MEDlA

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