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GTshare crashes down on Android12

Posted: Thu May 19, 2022 8:13 am
by xmh0511
The newest version of GTshare application cannot be used on android12 platform, it can launch but once connect to the STB, it will crashed and exit. Please fix it.

Re: GTshare crashes down on Android12

Posted: Tue May 31, 2022 3:05 am
by Lining
xmh0511 wrote:
Thu May 19, 2022 8:13 am
The newest version of GTshare application cannot be used on android12 platform, it can launch but once connect to the STB, it will crashed and exit. Please fix it.
We checked that Android 12 can be installed, you can provide your phone model and we will check it out

Re: GTshare crashes down on Android12

Posted: Tue May 31, 2022 3:16 am
by xmh0511
Lining wrote:
Tue May 31, 2022 3:05 am
xmh0511 wrote:
Thu May 19, 2022 8:13 am
The newest version of GTshare application cannot be used on android12 platform, it can launch but once connect to the STB, it will crashed and exit. Please fix it.
We checked that Android 12 can be installed, you can provide your phone model and we will check it out
Of course can be merely installed, however, if that app connects to your GTmedia combo STP, it will be crashed down. Incidentally, the model is IQOO neo5s.

Re: GTshare crashes down on Android12

Posted: Tue May 31, 2022 3:45 am
by Lining
xmh0511 wrote:
Thu May 19, 2022 8:13 am
The newest version of GTshare application cannot be used on android12 platform, it can launch but once connect to the STB, it will crashed and exit. Please fix it.
Send me your channel list, export the DB file and send it to me

Re: GTshare crashes down on Android12

Posted: Tue May 31, 2022 5:17 am
by xmh0511
Lining wrote:
Tue May 31, 2022 3:45 am
xmh0511 wrote:
Thu May 19, 2022 8:13 am
The newest version of GTshare application cannot be used on android12 platform, it can launch but once connect to the STB, it will crashed and exit. Please fix it.
Send me your channel list, export the DB file and send it to me
I can record a video to show you the issue. How to export the DB file?

Re: GTshare crashes down on Android12

Posted: Tue May 31, 2022 5:20 am
by Feralkiwi
xmh0511 wrote:
Tue May 31, 2022 5:17 am
Lining wrote:
Tue May 31, 2022 3:45 am
xmh0511 wrote:
Thu May 19, 2022 8:13 am
The newest version of GTshare application cannot be used on android12 platform, it can launch but once connect to the STB, it will crashed and exit. Please fix it.
Send me your channel list, export the DB file and send it to me
I can record a video to show you the issue. How to export the DB file?
Export User DB
with a USB stick plugged in from the DVB app
Menu / Installation down to DB Management and select export and the USB stick for the location
You can then email the file to Lining or attach it here inside a .zip folder.

Owen

Re: GTshare crashes down on Android12

Posted: Tue May 31, 2022 1:10 pm
by xmh0511
This is the DB file.
dvbchannel_v31_2022_05_31_21_03_54.zip
(179.44 KiB) Downloaded 17 times
This is the video that demonstrates this issue.
demonstrate.zip
(8.85 MiB) Downloaded 25 times

Re: GTshare crashes down on Android12

Posted: Tue May 31, 2022 1:27 pm
by xmh0511
Lining wrote:
Tue May 31, 2022 3:45 am
xmh0511 wrote:
Thu May 19, 2022 8:13 am
The newest version of GTshare application cannot be used on android12 platform, it can launch but once connect to the STB, it will crashed and exit. Please fix it.
Send me your channel list, export the DB file and send it to me
See above

Re: GTshare crashes down on Android12

Posted: Mon Oct 10, 2022 9:04 am
by E.F
xmh0511 wrote:
Thu May 19, 2022 8:13 am
The newest version of GTshare application cannot be used on android12 platform, it can launch but once connect to the STB, it will crashed and exit. Please fix it.
I am with same problem. My phone is a Samsung A52S. How i can fix the problem?

Thanks