GTMEDIA Forum

GTMedia V9 Prime Software Errors
I am using the latest version (GTMedia_V9Prime_V170_20211214) and I noticed an error in the program - opening the menu from time to time opens the wrong menu.

I seen similar problems when updating just Maincore and Not ALL CODE. Try making backup or dump or your sat/ channels and re-load the latest bin file. Do a Factory Reset before and after

I have such a problem: the video delay and sound on the split second on all channels. And this happens without regularity. Maybe every 2 minutes and can be every five minutes.
Program provision Last v.170.

Abu wrote: ↑

Mon Jan 10, 2022 6:41 am

I have such a problem: the video delay and sound on the split second on all channels. And this happens without regularity. Maybe every 2 minutes and can be every five minutes.
Program provision Last v.170.

hello
what satellite,what transponder,what channels do you watch?
can you take a video of your issue ,and help up to record the channel ,then send these files to us by hxxps://wetransfer.com/
and send the url to our mail box:
support@gtmedia.cc

I watch 13e, 4.0W, 31,5e, 36e, 54,9e - channels in Russian and Hebrew. On all 140 channels, there is this problem. There is a V8 Turbo and three more receivers of your company, there is no such bug.Thank you.

cpr43 wrote: ↑

Fri Dec 31, 2021 2:04 am

I seen similar problems when updating just Maincore and Not ALL CODE. Try making backup or dump or your sat/ channels and re-load the latest bin file. Do a Factory Reset before and after

I tried this a few times, but the situation is similar. I reset to factory settings then updated to the latest software then restored settings and channels from backup.

Strazdas wrote: ↑

Fri Jan 14, 2022 3:32 pm

cpr43 wrote: ↑

Fri Dec 31, 2021 2:04 am

I seen similar problems when updating just Maincore and Not ALL CODE. Try making backup or dump or your sat/ channels and re-load the latest bin file. Do a Factory Reset before and after

I tried this a few times, but the situation is similar. I reset to factory settings then updated to the latest software then restored settings and channels from backup.

Si el error ocurre solo cuando abres la interfaz de lista de canales, es posible que se solucione instalando una lista de canales actualizada que trabaje bien..
Un saludo y suerte.

Strazdas wrote: ↑

Thu Dec 30, 2021 8:50 pm

GTMedia V9 Prime Software Errors
I am using the latest version (GTMedia_V9Prime_V170_20211214) and I noticed an error in the program - opening the menu from time to time opens the wrong menu.

It also happens to the V8UHD

Strazdas wrote: ↑

Thu Dec 30, 2021 8:50 pm

GTMedia V9 Prime Software Errors
I am using the latest version (GTMedia_V9Prime_V170_20211214) and I noticed an error in the program - opening the menu from time to time opens the wrong menu.

Friends, we check this issue, can you send your DB file and we check it out?

Abu wrote: ↑

Fri Jan 14, 2022 1:39 pm

I watch 13e, 4.0W, 31,5e, 36e, 54,9e - channels in Russian and Hebrew. On all 140 channels, there is this problem. There is a V8 Turbo and three more receivers of your company, there is no such bug.Thank you.

friends, let's check
1. Did you import the DB file, or did it appear after searching for the program on the new firmware?
2. Can you shoot a video and send it to me to see? You can upload the download address, let's download and see

I imported the file to a new firmware.The reason I see not in this file, but in the tuner program.