GTMedia V8 Finder Pro 2 - upgrade needed

[CRudy]

Hello,
The receiver in object cannot display some italian terrestrial transmissions coded in HEVC Main10@L5.1 (H265),
it can manage only terrestrial transmissions coded in HEVC Main10/HE AAC L2 (H264).
In particular the GTMedia V8 Finder pro 2 cannot display the 3 main national channals: Rai1 HD, Rai2 HD, Rai3 HD (Ch.501,502,503).
For more informations please see:
Link deleted showing

Your connection is not private
Attackers might be trying to steal your information from xxxxxx(for example, passwords, messages, or credit cards).
-----------------------------
Salve,
Il ricevitore in oggetto non può visualizzare alcune trasmissioni digitali terrestri con codifica HEVC Main10@L5.1 (H265),
può invece gestire le trasmissioni digitali terrestri HEVC Main10/HE AAC L2 (H264).
In particolare il GTMedia V8 Finder pro 2 non visualizza i 3 canali principali nazionali: Rai1 HD, Rai2 HD, Rai3 HD (Ch.501,502,503).
Per maggiori informazioni per favore vedi:

[Djine thoryell]

Bonjour Monsieur/Madame

Je viens à vous pour le meilleur fonctionnement de mon appareil GTMEDIA V8 PRO 2, je suis Mr djine, résident au Congo Brazzaville, j'ai des difficultés pour l'utilisation de l'appareil et je n'arrive pas à le mettre à jour.

Merci

Cordialement.

[Feralkiwi]

To update copy the software file from here on the download page.

unpack the .zip folder and copy the .bin file onto a USB stick.
With that in the Finder Pro2, select upgrade menu and the file.

Owen

[issamboubker]

bonjour comment faire pour forcer usb a faire mise ajour finder pro v8 2

[CAJE]

Using the MENU key

[basel marzeeq]

hi there .. is there any new softwere or update needed for my finder pro??
or any needed upgrade for NILESAT or ARABSAT ???

[Feralkiwi]

hi there .. is there any new softwere or update needed for my finder pro??
or any needed upgrade for NILESAT or ARABSAT ???

The software is here
viewtopic.php?f=71&t=29928

Set up the satellites you need and then blind scan them.

Owen

[bilalynirm]

It seems like the issue is related to the HEVC Main10@L5.1 profile, which the V8 Finder Pro 2 doesn’t fully support. Many recent Italian DTT HD channels, especially the Rai HD ones, have switched to higher-level HEVC encoding, so older or limited hardware cannot decode them.

It might help if GTMedia could confirm whether a future firmware update will add support for Main10@L5.1, or if this is a hardware limitation of the tuner/decoder chip. If it’s hardware-related, unfortunately a software update may not be enough.

Has anyone heard any official statement from GTMedia regarding HEVC L5.1 support on this model?

[malikabaigal]

From what you’ve described, this sounds like a codec limitation rather than a fault with your device or signal. The GTMedia V8 Finder Pro 2 seems to support HEVC Main10 in specific profiles, but not the HEVC Main10@L5.1 profile that some Italian terrestrial channels (like Rai1 HD, Rai2 HD, and Rai3 HD) are now using.

This is why other channels may work while those three do not. Unfortunately, this is usually limited by the hardware decoder and firmware, so it often can’t be fixed fully with a simple software update.

Also, you did the right thing by being cautious about the “connection is not private” warning — it’s safer not to open links like that or enter any personal information on insecure pages.

If possible, I’d recommend checking whether a firmware update is available from the official manufacturer or using an external decoder that fully supports HEVC Main10@L5.1.