v8 finder does not recognize pendrive to update [ EN / BR]

[cl3i550n]

Video of Problem

https://youtu.be/rgslB4tlD-U

Video do Problema

PT BR

Meu v8 não acontece nada ao colocar o pendrive para atualizar, espeto na USB nada acontece...
Tentei com o modo pressionando o botão back e não funcionou
pen formatado, somente o .bin
tentei usando Flash.bin também não funcionou
testei com 2 pendrivers e também não funcionou

obs: Produto novo, recebi hoje, nunca foi aberto.

Dispositivo: GTMedia V8Finder-Meter

EN US

My v8 nothing happens when I put the pendrive to update, I insert on the USB don't happen nothing...
I tried with the "back button" by pressing and it didn't work
formatted pendriver, only the .bin didn't work
tried using Flash.bin also didn't work
I tested diferent it with 2 USB sticks and it didn't work either.

New product, received today.

Device: GTMedia V8Finder-Meter

Video of Problem

https://youtu.be/rgslB4tlD-U

Video do Problema

P_20210830_212714.jpg

[Feralkiwi]

The USB must be FAT32 format.

I have also found with some GT Media units that if there are a lot of.bin files (more than about 32) on the USB, it will not find the file.

Your unit looks like it is not "seeing" the USB.
If you have a USB with a LED in it so you can see it flash, try that.
Look in the USB connection and check for damaged pins or dirt.

Plug in the USB charge cable with your phone to test if there is 5 volts there. Not a high power phone like Apple that uses 2 amp, a lower power use phone.

Owen