QAM tuning problem

[juanperez]

My HDTV Converter X1 device does not detect any QAM channel whatsoever, even if I select the "QAM-B Full Scan" option in the HDTVPlayer app. Besides, apparently the tuner only scans 35 frequencies, because it says: "Searching n/35 R(s)", but I have 55 channels going from 57MHz to 627MHz.

The QAM signal itself is OK because I can tune the channels just fine in a cheap 32 inch Daytron TV.

Another thing is that I can't find how to add the QAM channels manually either even if I know their frequencies, because apparently the HDTV interface only allows adding manually ATSC channels, which I don't need.

Notice this is all after upgrading to latest firmware (X1_v1.0_Y410.A11.1.6_20250519) and then performing a factory reset, uninstalling HDTVPlayer app and installing latest version (HDTVPlayer-42.2.42_apk) that I have been able to find in this site, which is what the QR in the device points to for official support.

I purchased this device precisely in order to tune QAM channels to display in my larger 43 inch Pioneer XumoTV (which doesn't include a QAM tuner), but I now feel very frustrated because even though the GTMedia device claims to support QAM tuning, I cannot get it to work.

Please, help.

[cpr43]

Are you using latest FW version? HDTV Converter X1 Firmware version（19/05/2025）

If not update from here along with player

viewforum.php?f=86

[juanperez]

Please read what I said:

"Notice this is all after upgrading to latest firmware (X1_v1.0_Y410.A11.1.6_20250519) and then performing a factory reset, uninstalling HDTVPlayer app and installing latest version (HDTVPlayer-42.2.42_apk) that I have been able to find in this site, which is what the QR in the device points to for official support."