Radio GTMedia Z3 RDS problem

[CZJKP1]

Hello,

I bought GTMedia Z3 Radio. There is a problem with the correct RDS display. Firmware is 27.09.2019. Problems can be seen in the photos below

1) The station name does not fit on the display in FM mode. As a result, the name is completely unreadable
The solution would be to display the frequency only a few seconds, then just the station name.
2) The second problem concerns radiotext, both when receiving DAB+ and FM.
If I listen to a station that has long radiotext and switch to a station that has shorter radiotext, a portion of the previous radiotext will remain displayed.


First problem

20191224_224109.jpg

20191224_224706.jpg

Second problem

20191224_225125.jpg

20191224_225405.jpg

I hope to see the firmware repair over time

Thank you, Jiri.

ps. I wanted to put in a more appropriate section directly related to DAB and FM radio, but I do not have access

[Feralkiwi]

I have added you access to that radio section.
I will copy your post there.
It looks like new users do not have automatic access to that section.
Freesat do work with users on issues like this.
Email them on their service email that is listed on their www dot freesat dot cc website.

Owen

[CZJKP1]

Hello,

Thank you for the advice. I'll try it.

Jiri.

[Lining]

Hello,

I bought GTMedia Z3 Radio. There is a problem with the correct RDS display. Firmware is 27.09.2019. Problems can be seen in the photos below

1) The station name does not fit on the display in FM mode. As a result, the name is completely unreadable
The solution would be to display the frequency only a few seconds, then just the station name.
2) The second problem concerns radiotext, both when receiving DAB+ and FM.
If I listen to a station that has long radiotext and switch to a station that has shorter radiotext, a portion of the previous radiotext will remain displayed.


First problem

20191224_224109.jpg
20191224_224706.jpg


Second problem

20191224_225125.jpg
20191224_225405.jpg



I hope to see the firmware repair over time

Thank you, Jiri.

ps. I wanted to put in a more appropriate section directly related to DAB and FM radio, but I do not have access

Hello, I have received your feedback, we have planned to solve your problem, you can tell me which country your show comes from, or you can write to me