GTMEDIA_V7 Series Bug Tracking System
Moderators: admin, GTMedia Team
Re: GTMEDIA_V7 Series Bug Tracking System
I checked, unfortunately only the first full satellite scan works properly. Next full satellite scan - tuner freezes. Single transponder scan - some transponder freezes the tuner, some work. Completely random. The settings do not matter, i test: polarization H, V, H + V, tv, tv + radio... Firmware from 12/03/2020 - the same error, in addition: YT does not work.
In my opinion, after first scan - when there is already a channel list, the tuner has a problem updating this list after scanning.
I will add my channel list with favorites for Polish users in user share section.
Maybe only my tuner has a memory problem.
Owen, many thanks for Your help
In my opinion, after first scan - when there is already a channel list, the tuner has a problem updating this list after scanning.
I will add my channel list with favorites for Polish users in user share section.
Maybe only my tuner has a memory problem.
Owen, many thanks for Your help
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Re: GTMEDIA_V7 Series Bug Tracking System
saludos amigo alex.c disculpa la molestia tengo un freesat V7 hd por favor es posible actulizar el firmware para que haga autoroll en el 3720 del 58w te lo agradezco y disculpa ...
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Re: GTMEDIA_V7 Series Bug Tracking System
estoy teniendo problemas en mi Gtmedia v7s hd me aparece la calidad de señal en naranja y la parte de abajo de señal no me marca nada podrian ayudarme.
Re: GTMEDIA_V7 Series Bug Tracking System
hola buenas, tengo problemas con mi gtmedia v7s, el aparato funciona bien los primeros diez minutos, después se deja de ver la imagen y aunque cambie de canal a un canal en abierto, no se ve la imagen. Señal tiene, los códigos funcionan, e internet también funciona. Una vez que le pasa lo apago y lo enciendo y funciona otra vez bien. Tengo el último firmware instalado. Gracias y perdón si este post no tenia que ir aquí.
Re: GTMEDIA_V7 Series Bug Tracking System
Tiene todo la pinta de problemas de antena, mira si se pudo mover o prueba a buscar con otros satelites. ya nos diras.flores,lucas wrote: ↑Fri Oct 09, 2020 2:22 amestoy teniendo problemas en mi Gtmedia v7s hd me aparece la calidad de señal en naranja y la parte de abajo de señal no me marca nada podrian ayudarme.
Re: GTMEDIA_V7 Series Bug Tracking System
Hi, i have the same problem with two GTMedia V7s HD that i bought a month ago. Everything is normal during the first 10 minutes, and then it disconnects and i have to turn off the decoder to watch another 10 minutes...Chemayo wrote: ↑Tue Nov 03, 2020 8:23 amhola buenas, tengo problemas con mi gtmedia v7s, el aparato funciona bien los primeros diez minutos, después se deja de ver la imagen y aunque cambie de canal a un canal en abierto, no se ve la imagen. Señal tiene, los códigos funcionan, e internet también funciona. Una vez que le pasa lo apago y lo enciendo y funciona otra vez bien. Tengo el último firmware instalado. Gracias y perdón si este post no tenia que ir aquí.
Hola buenas, yo tengo el mismo problema con dos v7s HD que he comprado hace poco. Todo bien durante los 10 primeros minutos y luego se corta...
Re: GTMEDIA_V7 Series Bug Tracking System
helloTxetismo wrote: ↑Wed Nov 04, 2020 7:08 pmHi, i have the same problem with two GTMedia V7s HD that i bought a month ago. Everything is normal during the first 10 minutes, and then it disconnects and i have to turn off the decoder to watch another 10 minutes...Chemayo wrote: ↑Tue Nov 03, 2020 8:23 amhola buenas, tengo problemas con mi gtmedia v7s, el aparato funciona bien los primeros diez minutos, después se deja de ver la imagen y aunque cambie de canal a un canal en abierto, no se ve la imagen. Señal tiene, los códigos funcionan, e internet también funciona. Una vez que le pasa lo apago y lo enciendo y funciona otra vez bien. Tengo el último firmware instalado. Gracias y perdón si este post no tenia que ir aquí.
Hola buenas, yo tengo el mismo problema con dos v7s HD que he comprado hace poco. Todo bien durante los 10 primeros minutos y luego se corta...
please take a photo about your box SN and the box firmware version.
Thank you very much.
Re: GTMEDIA_V7 Series Bug Tracking System
Have the same problem. Works just for few minutes and chanels are not available. Have to reset the box and works again for few minutes. My firmware is from 12/3/2020. Default settings didn't help too. Please help
Re: GTMEDIA_V7 Series Bug Tracking System
Box sn is V7SA2006189894
Re: GTMEDIA_V7 Series Bug Tracking System
hello
Is this device v7s hd ?
You need to update the newest firmware from viewtopic.php?f=39&t=15244
then try to play is ok or not?
Re: GTMEDIA_V7 Series Bug Tracking System
I've been wanting to create an account to report this since bug this past summer, sorry for the delay!
I have four of the V7S HD receivers that have been wonderful until this problem appeared.
Any attempt to scan Galaxy 17, specifically the transponder 11913/V/20000 results in a total lockup of the receivers. This lockup requires a power down to clear. It does not matter if it is scanning for TV or Radio, or FTA, etc.
If I remember right, the problem appeared after a firmare updated in June of this year. Prior to that, if I remember right, the receivers would scan and not find anything on that transponder. After the update it broke the receiver, I attempted to install the previous version firmware, but the receiver would not allow it.
Come to think of it, this problem also exists on my V71 finder, but not the V8 finder. My V8 Orange and V8x all scan this transponder normally and find something like 26 radio stations.
Thanks in advance!
I have four of the V7S HD receivers that have been wonderful until this problem appeared.
Any attempt to scan Galaxy 17, specifically the transponder 11913/V/20000 results in a total lockup of the receivers. This lockup requires a power down to clear. It does not matter if it is scanning for TV or Radio, or FTA, etc.
If I remember right, the problem appeared after a firmare updated in June of this year. Prior to that, if I remember right, the receivers would scan and not find anything on that transponder. After the update it broke the receiver, I attempted to install the previous version firmware, but the receiver would not allow it.
Come to think of it, this problem also exists on my V71 finder, but not the V8 finder. My V8 Orange and V8x all scan this transponder normally and find something like 26 radio stations.
Thanks in advance!
Re: GTMEDIA_V7 Series Bug Tracking System
It seems to be fine now. Problem solved. Thank youTom.w wrote: ↑Thu Nov 19, 2020 9:57 amhello
Is this device v7s hd ?
You need to update the newest firmware from viewtopic.php?f=39&t=15244
then try to play is ok or not?
Re: GTMEDIA_V7 Series Bug Tracking System
helloanalog wrote: ↑Thu Nov 19, 2020 5:01 pmI've been wanting to create an account to report this since bug this past summer, sorry for the delay!
I have four of the V7S HD receivers that have been wonderful until this problem appeared.
Any attempt to scan Galaxy 17, specifically the transponder 11913/V/20000 results in a total lockup of the receivers. This lockup requires a power down to clear. It does not matter if it is scanning for TV or Radio, or FTA, etc.
If I remember right, the problem appeared after a firmare updated in June of this year. Prior to that, if I remember right, the receivers would scan and not find anything on that transponder. After the update it broke the receiver, I attempted to install the previous version firmware, but the receiver would not allow it.
Come to think of it, this problem also exists on my V71 finder, but not the V8 finder. My V8 Orange and V8x all scan this transponder normally and find something like 26 radio stations.
Thanks in advance!
can you please help me record the transponder 11913/V/20000 data,you can find the user guide from viewtopic.php?f=67&t=12407
then send it to me with https://wetransfer.com/
Re: GTMEDIA_V7 Series Bug Tracking System
[/quote]
hello
can you please help me record the transponder 11913/V/20000 data,you can find the user guide from viewtopic.php?f=67&t=12407
then send it to me with https://wetransfer.com/
[/quote]
I'm guessing that recording it with the V8X or the Nova Orange will be OK.
I can give it a try. How large/long of a file do I need to record?
My usb memory stick is 128 megs. I guess that it's time I get a new one.
thanks!
nolan
hello
can you please help me record the transponder 11913/V/20000 data,you can find the user guide from viewtopic.php?f=67&t=12407
then send it to me with https://wetransfer.com/
[/quote]
I'm guessing that recording it with the V8X or the Nova Orange will be OK.
I can give it a try. How large/long of a file do I need to record?
My usb memory stick is 128 megs. I guess that it's time I get a new one.
thanks!
nolan
Re: GTMEDIA_V7 Series Bug Tracking System
I ust finished uploading a 40 meg file named 11913-V-1999-19-11-2020 23-35-12.ts and used the email address of service@freesat.cnTom.w wrote: ↑Fri Nov 20, 2020 3:49 amhello
can you please help me record the transponder 11913/V/20000 data,you can find the user guide from viewtopic.php?f=67&t=12407
then send it to me with https://wetransfer.com/
Let me know if you need additional files.
Thanks again!
Re: GTMEDIA_V7 Series Bug Tracking System
thank you very muchanalog wrote: ↑Fri Nov 20, 2020 5:29 amI ust finished uploading a 40 meg file named 11913-V-1999-19-11-2020 23-35-12.ts and used the email address of service@freesat.cnTom.w wrote: ↑Fri Nov 20, 2020 3:49 amhello
can you please help me record the transponder 11913/V/20000 data,you can find the user guide from viewtopic.php?f=67&t=12407
then send it to me with https://wetransfer.com/
Let me know if you need additional files.
Thanks again!
i will check with my team members.
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- Posts: 1
- Joined: Sat Nov 21, 2020 10:12 am
Re: GTMEDIA_V7 Series Bug Tracking System
HOLA ME COMPRE EL GTMEDIA V7S Y NO S COMO SE ACTUALIZA ME PASARIAN EL ENLACE PARA PASARLO AL PEN . GRACIAS
Editado:
No letras mayúsculas. Favor de leer las reglas del foro aquí:
viewtopic.php?f=47&t=16325
Editado:
No letras mayúsculas. Favor de leer las reglas del foro aquí:
viewtopic.php?f=47&t=16325
Re: GTMEDIA_V7 Series Bug Tracking System
La ultima actualización se encuentra aqui:Margarita Borges wrote: ↑Sun Nov 22, 2020 10:29 amHOLA ME COMPRE EL GTMEDIA V7S Y NO S COMO SE ACTUALIZA ME PASARIAN EL ENLACE PARA PASARLO AL PEN . GRACIAS
Editado:
No letras mayúsculas. Favor de leer las reglas del foro aquí:
viewtopic.php?f=47&t=16325
viewtopic.php?f=39&t=15244
Re: GTMEDIA_V7 Series Bug Tracking System
v7pro, just a minor issue:
if I shut down the receiver (turning off the power) I have to go to network settings to reconnect to internet. The key is retained, I just have to open the network settings panel and presto! everything goes well!
if I shut down the receiver (turning off the power) I have to go to network settings to reconnect to internet. The key is retained, I just have to open the network settings panel and presto! everything goes well!
Last edited by Raffaele on Sat Dec 05, 2020 11:15 am, edited 1 time in total.
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- Joined: Sat Nov 28, 2020 11:51 am
Re: GTMEDIA_V7 Series Bug Tracking System
Пользуюсь только DVB - 2T.
Общие впечатления очень хорошие по качеству сборки товара.
Есть, к сожалению, много отрицательных моментов.
-1) Очень плохая прошивка. Не доработана
-2) Не работает Youtube - выдает ошибку, либо просто не воспроизводит видео.
-3) Приложение "GTShare APK" for SAT2IP (Share mobile phone and TV at the same time) , не подключается и не видит приставку (НЕ РАБОТАЕТ)
-4) Отсутствует приложение для просмотра IPTV !
-5) Нет приложения Youporn.
-6) Невозможно установить онлайн кинотеатры (IVI, MEGOGO, OKKO, Netflix)
--------
Hi, everybody.
I am the owner of a new GTmedia v7pro set-top box. Firmware update 02.12.2020.
I only use DVB-2T.
Overall impressions are very good for the quality of the product Assembly.
Unfortunately, there are many negative aspects.
-1) Very bad firmware. Not finalized
-2) Youtube Doesn't work-it gives an error, or simply doesn't play the video.
-3) the App " GTShare APK " for SAT2IP (Share mobile phone and TV at the same time), does not connect and does not see the set-top box (DOES not WORK)
-4) there is No app for watching IPTV !
-5) there Is no youporn app.
-6) Unable to install online movie theaters (IVI, MEGOGO, OKKO, Netflix)
-----
Hola a todos.
Soy el propietario del nuevo decodificador de TV GTmedia V7pro. Actualización de firmware 02.12.2020.
Uso sólo DVB-2T.
Las impresiones generales son muy buenas en la calidad de construcción del producto.
Desafortunadamente, hay muchos puntos negativos.
-1) firmware muy malo. No finalizado
-2) YouTube No funciona: arroja un error o simplemente no reproduce el video.
--3) la aplicación " GTShare APK " for SAT2IP (Share mobile phone and TV at the same time), no se conecta ni ve el decodificador (NO FUNCIONA)
-4) aplicación de visualización de IPTV sin Conexión !
-5) no hay aplicación Youporn.
-6) no se pueden instalar Salas d
Общие впечатления очень хорошие по качеству сборки товара.
Есть, к сожалению, много отрицательных моментов.
-1) Очень плохая прошивка. Не доработана
-2) Не работает Youtube - выдает ошибку, либо просто не воспроизводит видео.
-3) Приложение "GTShare APK" for SAT2IP (Share mobile phone and TV at the same time) , не подключается и не видит приставку (НЕ РАБОТАЕТ)
-4) Отсутствует приложение для просмотра IPTV !
-5) Нет приложения Youporn.
-6) Невозможно установить онлайн кинотеатры (IVI, MEGOGO, OKKO, Netflix)
--------
Hi, everybody.
I am the owner of a new GTmedia v7pro set-top box. Firmware update 02.12.2020.
I only use DVB-2T.
Overall impressions are very good for the quality of the product Assembly.
Unfortunately, there are many negative aspects.
-1) Very bad firmware. Not finalized
-2) Youtube Doesn't work-it gives an error, or simply doesn't play the video.
-3) the App " GTShare APK " for SAT2IP (Share mobile phone and TV at the same time), does not connect and does not see the set-top box (DOES not WORK)
-4) there is No app for watching IPTV !
-5) there Is no youporn app.
-6) Unable to install online movie theaters (IVI, MEGOGO, OKKO, Netflix)
-----
Hola a todos.
Soy el propietario del nuevo decodificador de TV GTmedia V7pro. Actualización de firmware 02.12.2020.
Uso sólo DVB-2T.
Las impresiones generales son muy buenas en la calidad de construcción del producto.
Desafortunadamente, hay muchos puntos negativos.
-1) firmware muy malo. No finalizado
-2) YouTube No funciona: arroja un error o simplemente no reproduce el video.
--3) la aplicación " GTShare APK " for SAT2IP (Share mobile phone and TV at the same time), no se conecta ni ve el decodificador (NO FUNCIONA)
-4) aplicación de visualización de IPTV sin Conexión !
-5) no hay aplicación Youporn.
-6) no se pueden instalar Salas d
Re: GTMEDIA_V7 Series Bug Tracking System
After installing "GTMedia_V7PRO firmware(02/12/2020)" on V7pro:
Bug 1
Can not change password for WIFI. During typing new password menu too early closes with old password. Saving has no effect.
Bug 2
YouTube don't work when device connected to WIFI internet.
E.g. After pressing YouTube button on remote control, YouTube opens and from YouTube proposed videos are listed.
Select group "Music", see listed videos, select any video, press Ok, see "Getting URL, please wait", after 4-5 seconds search fails and I see list of videos again. So I can not play videos.
Select group "Autos&Sport", see listed videos, select any video, press Ok, then TV screen becomes black. V7pro System obviously hangs on. Must restart V7Pro (must TurnOff/TurnOn the swich on the backside).
Please solve this bugs asap.
Bug 1
Can not change password for WIFI. During typing new password menu too early closes with old password. Saving has no effect.
Bug 2
YouTube don't work when device connected to WIFI internet.
E.g. After pressing YouTube button on remote control, YouTube opens and from YouTube proposed videos are listed.
Select group "Music", see listed videos, select any video, press Ok, see "Getting URL, please wait", after 4-5 seconds search fails and I see list of videos again. So I can not play videos.
Select group "Autos&Sport", see listed videos, select any video, press Ok, then TV screen becomes black. V7pro System obviously hangs on. Must restart V7Pro (must TurnOff/TurnOn the swich on the backside).
Please solve this bugs asap.
Re: GTMEDIA_V7 Series Bug Tracking System
hellogost wrote: ↑Sun Dec 06, 2020 3:41 pmAfter installing "GTMedia_V7PRO firmware(02/12/2020)" on V7pro:
Bug 1
Can not change password for WIFI. During typing new password menu too early closes with old password. Saving has no effect.
Bug 2
YouTube don't work when device connected to WIFI internet.
E.g. After pressing YouTube button on remote control, YouTube opens and from YouTube proposed videos are listed.
Select group "Music", see listed videos, select any video, press Ok, see "Getting URL, please wait", after 4-5 seconds search fails and I see list of videos again. So I can not play videos.
Select group "Autos&Sport", see listed videos, select any video, press Ok, then TV screen becomes black. V7pro System obviously hangs on. Must restart V7Pro (must TurnOff/TurnOn the swich on the backside).
Please solve this bugs asap.
about youtube,we will release a new firmware .
about wifi issue,i will check it,and try to fix it
Re: GTMEDIA_V7 Series Bug Tracking System
Hi, for now 1 year since i purchased the GTMEDIA v7 Max, i could never get any encrypted channels to ever work. One year.. having something which dint work even an inch. I admit to being a noob, but after all the reading, videos, manuals, firmware's softcams, CCCAms and all those mambo jumbos, I'm exhausted and dead. My question is, does this box even work for today's standards in the year 2020?
Im accessing from Malaysia connecting to the 91.5E Satellite.
Model: GTMedia V7 Max with the USB Wifi Module
Serial Number: V7MAX180424298
Im accessing from Malaysia connecting to the 91.5E Satellite.
Model: GTMedia V7 Max with the USB Wifi Module
Serial Number: V7MAX180424298
Re: GTMEDIA_V7 Series Bug Tracking System
Same issue on some channels Amazonas 61W.Black_venoms wrote: ↑Fri Jul 24, 2020 12:18 amI’m not sure if this is in the right area. But, I’m have really annoying audio issues. After flipping through channels then, stopping on a channel, audio gets garbled. I have to turn off the receiver then, turn it back on to restore normal audio. Until I flip through channels again and have it happen all over again.
Model: Gtmedia V7S
Also have the latest firmware installed.
I’ve also tried different satellites. The problem happens on all of them.
V7 Plus
HW v2.10
SW v4.2.83.9.429
Testing all functions AV, I must choose BS Out (lost volume control) or change video to PAL, but quality changes =(
With V7 S2X don't occur, that's all OK
Re: GTMEDIA_V7 Series Bug Tracking System
I'd appreciate it if you'd thank your team members. The 20201224_V431 firmware solved the lockup problem on that transponder during searches. I just finished updating the firmware in my V7S HD receivers.Tom.w wrote: ↑Fri Nov 20, 2020 7:10 amthank you very muchanalog wrote: ↑Fri Nov 20, 2020 5:29 amI ust finished uploading a 40 meg file named 11913-V-1999-19-11-2020 23-35-12.ts and used the email address of service@freesat.cnTom.w wrote: ↑Fri Nov 20, 2020 3:49 amhello
can you please help me record the transponder 11913/V/20000 data,you can find the user guide from viewtopic.php?f=67&t=12407
then send it to me with https://wetransfer.com/
Let me know if you need additional files.
Thanks again!
i will check with my team members.
Since the V71 finder also has this problem, hopefully if the firmware is ever updated for it, this fix can be included.
Again, Many Thanks!
nolan